• Coordinate patients as contact window from production start:

• The Patient Coordinator will assist in day-to-day coordinator tasks,including customer scheduling, managing correspondence, maintaining files and records, scheduling meetings, telephone answering, welcoming visitors to the company and providing general support to the team.

• Receptionist Operation Support:

• The Patient Coordinator will obtain and update documents necessary for the company to operate.

• In addition, Financial Management will be responsible for invoicing, contract arrangement, payment receipt, Petty cash and Patient payment.

• Services to visitors by greeting, welcoming, and directing them to the relevant personnel or department appropriately.

• Customer support operation

• Answering the patient concern and Communication with the related department and obtaining solutions for a technical concern from a patient.

• Providing the solution and an answer to a patient in accordance with him/her questions.

• Boosting lifetime customer value and annual recurring revenue.





• Inspiring customer loyalty and retention.

• Reducing churn

• KGI Management:

• The performance of a Patient Coordinator will be measured by some KGIs such as the number of scheduling for after-sales care and final test fitting, etc.

• Building Maintenance Management:

• The Patient Coordinator will oversee the maintenance and upkeep of the company’s premises.

• This involves coordinating with vendors, scheduling repairs and maintenance tasks, and ensuring a safe and clean working environment for all employees.

• Errands:

• The Patient Coordinator will be responsible for running various errands on behalf of the organization.

• This may include purchasing office supplies, picking up and delivering documents, and other miscellaneous tasks as required.

Requirements
• Bachelor degree in B.com, BBA (any related course)

• At Least 2 years of Customer Service Experience including payment of management.

• Excellent Co

📌 Patient Coordinator for High-end Clinic in Hyderabad
🏢 Instalimb India
📍 Hyderabad