Customer Service Process Associate Voice Webchat (Hyderabad)

Customer Service Process Associate Voice Webchat (Hyderabad)

19 Oct
|
Gratitude India
|
Hyderabad

19 Oct

Gratitude India

Hyderabad

Handle customer queries and complaints via inbound/outbound calls, webchat, email and messaging. Resolve service issues, maintain accurate records, support back-office tasks, and meet customer satisfaction, quality and productivity targets.

Required Candidate profile

1–5 years of customer service/BPO experience preferred. Excellent English communication, complaint handling, voice and chat support, multitasking, and basic computer skills rotational/night shifts.

📌 Customer Service Process Associate Voice Webchat (Hyderabad)
🏢 Gratitude India
📍 Hyderabad

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