SHERRY-213 : Senior Site Reliability Engineer

?Location : Bangalore

?Experience : 12 - 15 Years

?Job Code : SHERRY-213

?Work Type : Remote

?Application Link : Apply Here

Your Experience at a Glance

We’re hiring a Senior Site Reliability Engineer for our client (Code Name:SHERRY) -

SHERRY delivers AI-powered software solutions for intelligent parking management and operational efficiency.

As a Senior Site Reliability Engineer at SHERRY, you will own the reliability strategy for the entire platform, spanning cloud services and field devices. You will define and implement preventive measures, automate recovery processes, and lead the development of observability and troubleshooting tools. This high-impact role involves close collaboration with DevOps engineers and field support teams, ensuring seamless customer experiences and platform resilience.

You will set technical direction, drive measurable improvements, and play a key role in shaping operational excellence.

About the Client (CODE: SHERRY )

SHERRY operates in the smart mobility and parking technology sector, providing advanced AI-driven solutions that integrate computer vision, IoT devices, and cloud-based SaaS platforms. The company is committed to transforming parking management through innovation, reliability, and data-driven insights. With a culture focused on ownership, collaboration, and continuous improvement, SHERRY empowers its teams to deliver impactful products for operators and end-users.

Straatix Partners, Brigade Tech Park, Bangalore, 560066

Key Responsibilities

● Define and own SLOs, SLAs, SLIs, and error budgets to ensure platform reliability and customer satisfaction.

● Lead the development and execution of preventive reliability strategies, identifying risks and setting operational policies.





● Own uptime and reliability across cloud infrastructure and field device fleets, including capacity planning for variable traffic patterns.

● Design and implement real-time monitoring and observability solutions for both cloud and edge environments.

● Automate runbooks, root cause analyses, and recovery workflows to enable self-healing and rapid incident response.

● Develop and maintain robust troubleshooting tools, including AI-assisted solutions, to support field operations.

● Act as the primary technical contact for DevOps engineers, providing leadership and setting direction for reliability initiatives.

● Drive measurable improvements in reliability metrics, such as uptime and mean time to recovery (MTTR).

Required Skills

● 12–15 years of experience in software, SRE, or production engineering, with at least 5

years owning reliability of production SaaS systems.

● Expertise in system-level thinking, understanding failure modes across applications,

Linux, networks, databases, and cloud services.

● Hands-on experience with AWS services, including ECS, EC2, Redis, and DynamoDB.

● Strong programming skills in Python, Go, or similar languages, with a focus on building reliable, maintainable tools.

● Proven track record of implementing SLOs, early detection systems, and automated recovery with measurable outcomes.

● Practical experience with observability tools such as OpenTelemetry, Prometheus, and

Grafana.

● Proficiency in infrastructure as code practices.





● Experience in startup or growth-stage environments, building and owning reliability practices from the ground up.

● Demonstrated leadership in guiding DevOps teams and setting technical direction.

● Automation mindset, with experience developing automated runbooks, RCAs, and recovery flows.

Straatix Partners, Brigade Tech Park, Bangalore, 560066

Nice to Have

● Production experience with Kubernetes.

● Experience managing IoT or edge device fleets with unreliable connectivity and remote diagnostics.

● Background in developing AI-assisted operations or support tooling.

● Familiarity with computer vision or edge ML deployment.

● Experience with device fleet health monitoring and over-the-air (OTA) updates.

● Capacity planning for platforms with strong daily traffic patterns.

● Experience building internal tools for support teams.

● Domain knowledge in parking, mobility, smart city, or operator-facing SaaS.

Why Join SHERRY (Code Name)

Join SHERRY to make a direct impact on the reliability and scalability of cutting-edge

AI-powered platforms that shape the future of smart mobility. Tackle complex technical challenges across cloud and edge environments, drive innovation in automation and observability, and collaborate with talented teams in a culture that values ownership and continuous improvement. This is an chance to lead, grow, and deliver solutions that matter to customers and the industry.

About the Employment Model

Direct Hire (Client Payroll) : For this role, you’ll be hired directly by the client and be part of their internal team. Straatix supports the hiring process, but your employment,

payroll, and benefits are all managed by the client.

Straatix Partners, Brigade Tech Park, Bangalore, 560066

📌 Senior Site Reliability Engineer (India)
🏢 Straatix Partners
📍 India