- Identify and build Corporate opportunity for NPS across Corporate segments in the assigned geography – Large, Mid, Small Corporates & others
- Acquire and onboard Corporates for Corporate NPS through our NPS POP Platform
- Manage, Train & Service corporate stakeholders throughout the lifecycle of the NPS process
- Deepen an onboarded corporate relationship by increasing employee penetration and increasing per corporate NPS corpus
- Drive acquisition by leveraging broader Tata Capital business presence in the assigned geography
- Acquire current accounts from the Group. Leverage existing Group relationships and collaborate with internal stakeholders to achieve this
Marketing and Engagement:
- Implement Marketing and Communication plan for managed Corporate relationships
- Drive NPS awareness initiatives across all key touch points
- Create and execute innovative engagement activities to drive employee registrations at existing corporate relationships
- Collaborate with the internal teams such as operations and compliance as well as external stakeholders (such as CRAs) to deliver seamless experience for both Corporates and their Employees
Product Expertise:
- Be thoroughly informed of NPS product and its operations(Digital and Physical), in order to provide expected service standards
- Stay up-to-date with industry trends, customer profiles, economic developments, and regulatory changes that impact the product and its subscribers