Senior Inside Sales Executive | NIGHT SHIFT | U.S. & CANADA (Gurugram)

Senior Inside Sales Executive | NIGHT SHIFT | U.S. & CANADA (Gurugram)

19 Oct
|
Kepsten
|
Gurugram

19 Oct

Kepsten

Gurugram

On Site | Full-Time

Base Salary: ₹60,000/month + Performance Commission up to ₹40,000/month

Kepsten provides home services, including house cleaning, carpet and sofa cleaning, and duct cleaning. We are hiring an experienced, proactive and target-driven salesperson to convert customer enquiries into confirmed bookings.

About the RoleKepsten is looking for a results-driven Senior Inside Sales Executive who specializes in converting qualified leads into paying customers. This is a target-oriented sales role focused on closing deals, following up with interested prospects, and maximizing conversions.

This is NOT a cold-calling or lead-generation role.

Key Responsibilities

- Convert qualified hot and warm leads into paying customers.
- Handle inbound sales inquiries and follow up with prospects who have previously shown interest in our services.
- Make outbound follow-up calls to existing leads and past inquiries to close pending deals.
- Understand customer requirements and recommend suitable services.
- Build rapport with prospects and confidently explain the value of our services.
- Handle objections, negotiate where appropriate, and close sales.
- Maintain consistent follow-ups with interested customers to maximize conversion rates.
- Meet daily, weekly, and monthly sales targets.
- Maintain accurate records of calls, follow-ups, conversions, and sales performance in the company's system.
- Provide feedback on customer objections, conversion challenges, and opportunities to improve the sales process.

Requirements
- Proven experience of atleast 2 years in sales, telesales, inside sales, or customer conversion for US/ Canada clients.




- Demonstrated ability to close deals and achieve sales targets.
- Strong communication, negotiation, and persuasion skills.
- Experience handling qualified leads and converting inquiries into sales.
- Ability to handle customer objections and follow up professionally.
- A target-driven mindset with a strong focus on revenue generation.
- Comfortable working in a performance-oriented environment.
- ⁠Previous night-shift experience is a MUST.
- Reliable attendance, initiative and willingness to apply coaching.
- Maintain accurate Zoho CRM records and scheduled follow-ups.
- Coordinate with operations to ensure accurate bookings and realistic customer expectations.
- Home-services experience is preferred, but relevant international consumer-sales experience is welcome.

What We Offer
- Qualified hot and warm leads provided by the company.
- An opportunity to focus on sales conversion rather than cold prospecting.
- Fixed salary plus performance-based incentives.
- A target-driven environment with clear performance expectations.
- Opportunities for growth based on sales performance.

Who Should Apply?This position is ideal for sales professionals who enjoy speaking with interested customers, following up on inquiries, overcoming objections, and closing deals.





If you have a proven track record of converting leads into customers and consistently meeting sales targets, we would like to hear from you. Appointment setting, lead generation or customer support alone is insufficient. You must demonstrate personal closing results.

Key: This role does not involve cold-calling random prospects or generating leads from scratch. Your primary responsibility will be to convert company-provided qualified leads into sales.

To Apply: Copy-paste on browser:

https://forms.gle/KnzLA7jo1DyquKgC7

Working Schedule

•⁠ ⁠Monday–Friday, plus two scheduled Saturdays per month.

•⁠ ⁠Sundays and remaining Saturdays off.

•⁠ ⁠Saturday roster shared in advance.

•⁠ ⁠9:00 AM–6:00 PM Toronto/Eastern Time: eight working hours plus a one-hour break.

India local hours

•⁠ ⁠During Toronto daylight saving time: 6:30 PM–3:30 AM IST.

•⁠ ⁠During Toronto standard time: 7:30 PM–4:30 AM IST.

Working days refer to Toronto time. Shifts finish the following morning in India. Availability for both seasonal schedules is required.

Compensation and Performance The fixed monthly salary is ₹60,000. Additional performance incentives of up to ₹40,000 per month are earned under the incentive plan, based on defined targets and completed, paid bookings.

Written targets and incentive terms will be provided before joining. Results are reviewed weekly, alongside follow-up quality, cancellations, customer communication and CRM accuracy.

- Shortlisted candidates will complete a live sales role-play and a practical assessment

📌 Senior Inside Sales Executive | NIGHT SHIFT | U.S. & CANADA (Gurugram)
🏢 Kepsten
📍 Gurugram

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