Sales Manager - Enterprise & B2B SalesExperience: 6–12 years

Location: Gurugram , Mumbai , Hyderabad, Bangalore

Employment Type: Full-time, Permanent

About mple.aimple.ai is building an AI-powered platform that helps organisations improve employee capability, training effectiveness, and business performance. We are evolving beyond training and enablement into a business intelligence platform that connects employee behaviour, departmental performance, and organisational goals to actionable insights.

We are looking for a Sales Manager who can drive revenue growth, build a strong enterprise sales pipeline, and lead the end-to-end sales process. The ideal candidate will bring a strong understanding of B2B SaaS sales, enterprise client acquisition, consultative selling, and strategic account management.

This is an opportunity for someone who thrives in a startup environment, can lead from the front, build scalable sales processes, and contribute directly to the company's growth journey.

What You Will Own1.

Revenue

Growth &

• Sales Strategy

- Own and drive individual and team sales targets, revenue goals, and quarterly business objectives.
- Develop and execute sales strategies to acquire new enterprise and mid-market customers.
- Identify target industries, customer segments, and high-value business opportunities.
- Build a predictable sales pipeline through outbound prospecting, inbound lead conversion, referrals, partnerships, and strategic networking.
- Drive the complete sales cycle, from lead qualification and discovery to negotiation, closure, and revenue realisation.
- Monitor sales performance against targets, identify gaps, and implement corrective actions to improve conversions.
- Contribute to revenue planning, budgeting, and sales growth forecasts.

2.

Enterprise

Sales &

• Deal Management

- Lead consultative sales conversations with senior stakeholders, including CXOs, CHROs, business heads, L&D; leaders, and other enterprise decision-makers.
- Understand customer business challenges and position mple.ai's solutions in line with their business objectives.
- Manage complex sales cycles involving multiple stakeholders, product demonstrations, proof of concepts (POCs), commercial discussions, and procurement processes.
- Lead pricing discussions, commercial negotiations, proposal development, and contract closures.
- Drive the preparation, submission, follow-up, and closure of commercial proposals, quotations, and Purchase Orders (POs).
- Ensure timely receipt of customer POs, coordinate internal order processing, and track deals through to successful execution and revenue recognition.
- Manage sales documentation, commercial terms, contracts, and approvals in coordination with internal teams.
- Maintain a strong understanding of customer requirements, competitor offerings, and market dynamics to improve win rates.

3.

Pipeline

Management, Forecasting &

- CRM

- Own the sales pipeline and ensure opportunities progress systematically through defined sales stages.
- Maintain accurate and up-to-date records of leads, opportunities, deal values, expected closure dates, and customer interactions in the CRM.
- Prepare weekly, monthly,



and quarterly sales reports, forecasts, and performance reviews.
- Track key metrics, including pipeline value, lead-to-chance conversion, win rate, average deal size, sales cycle, and revenue attainment.
- Review pipeline health, identify stalled opportunities, and implement strategies to accelerate deal closures.
- Establish sales processes, reporting mechanisms, and performance dashboards to improve visibility and accountability.
- Ensure sales forecasts are realistic, data-driven, and aligned with business goals.

4. Team Leadership & • Performance Management

- Lead, mentor, and support the sales team in achieving individual and collective revenue targets.
- Set clear goals, sales KPIs, activity expectations, and performance benchmarks for team members.
- Conduct regular pipeline reviews, deal reviews, and performance discussions to improve productivity and sales effectiveness.
- Coach team members on prospecting, discovery calls, product positioning, objection handling, negotiations, and closing techniques.
- Support the onboarding and development of sales team members and establish a culture of ownership, accountability, and continuous improvement.
- Identify capability gaps within the team and implement targeted coaching and training initiatives.
- Lead by example by actively participating in strategic customer meetings and high-value deal closures.

5.

Account

Management, Renewals &

- Expansion

- Build and maintain long-term relationships with enterprise customers and key decision-makers.
- Identify opportunities for account expansion, upselling, cross-selling, and additional product adoption.
- Work closely with Customer Success, Product, and Operations teams to ensure smooth customer onboarding, implementation, and delivery.
- Monitor customer satisfaction, renewal opportunities, and potential risks to retention.
- Drive commercial discussions for renewals and expansions, ensuring timely closure and revenue continuity.
- Gather customer feedback and market insights to help improve product positioning, customer experience, and future sales opportunities.

6. Cross-Functional Collaboration & • Startup Execution

- Work closely with Marketing to improve lead quality, campaign effectiveness, and sales conversion.
- Partner with Product and Customer Success teams to align customer expectations with product capabilities and delivery commitments.
- Share market intelligence, competitor insights, customer objections, and product feedback with relevant internal stakeholders.
- Build and improve sales processes, playbooks, pitch decks, proposals, and reporting frameworks from the ground up.
- Take ownership of strategic initiatives and work comfortably in a fast-paced environment where priorities and processes may evolve.
- Contribute to building a repeatable, scalable,



and measurable enterprise sales function.

What We Are Looking For

- 6–12 years of experience in B2B sales, enterprise sales, SaaS sales, or business development, with demonstrated success in revenue generation.
- Prior experience in a startup or high-growth organisation, preferably in SaaS, AI, HR tech, enterprise technology, or other B2B technology businesses.
- Proven track record of achieving sales targets and closing mid-market or enterprise deals.
- Experience managing complex sales cycles, commercial negotiations, proposals, contracts, and Purchase Orders (POs).
- Experience managing or mentoring sales teams, setting targets, reviewing performance, and driving accountability.
- Strong understanding of pipeline management, sales forecasting, CRM systems, and sales performance metrics.
- Demonstrated ability to engage senior decision-makers and build long-term strategic customer relationships.
- Strong commercial acumen, negotiation skills, and a consultative approach to selling.
- Excellent communication, presentation, stakeholder management, and problem-solving skills.
- A data-driven mindset with the ability to analyse sales performance and take corrective action.
- A hands-on, ownership-driven approach with the ability to operate independently in a startup environment.

What Will Make You Stand Out

- Experience scaling B2B SaaS or AI-led products from early-stage sales to repeatable enterprise revenue.
- A strong network of enterprise decision-makers and experience selling to large or multi-location organisations.
- Experience selling subscription-based platforms, HR tech, learning and development solutions, or business intelligence products.
- Experience building a sales team, defining sales processes, and introducing structured pipeline and forecasting practices.
- Demonstrated success in improving win rates, shortening sales cycles, increasing average deal size, or expanding key accounts.
- Experience working with CRM platforms such as Salesforce, HubSpot, Zoho CRM, or similar tools.
- A track record of independently closing high-value deals and coaching team members through complex negotiations.

Success Metrics for This RoleYour performance will be evaluated on revenue impact, sales execution, and the ability to build a scalable sales function.

- Revenue attainment: Achievement of monthly, quarterly, and annual sales targets.
- Pipeline health: Growth in qualified pipeline value, pipeline coverage, and forecast accuracy.
- Acquisition performance: Improvement in lead-to-opportunity conversion, win rate, and customer acquisition efficiency.
- Deal closure: Number and value of deals closed, average deal size, and sales cycle efficiency.
- Commercial execution: Timely closure of proposals, contracts, and POs, with effective coordination for order processing.
- Account growth: Revenue generated through renewals, upselling, cross-selling, and account expansion.
- Team performance: Achievement of collective sales targets, productivity, and improvement in team capabilities.
- Process excellence: Consistency of CRM updates, sales reporting, forecasting, and adherence to defined sales processes.

📌 Sales Manager (Mumbai)
🏢 mple.ai
📍 Mumbai