The Relationship Manager – Housing Finance is responsible for sourcing and acquiring home loan customers, building relationships with clients, channel partners, and developers, and achieving housing finance business targets. The role involves generating leads, evaluating customer requirements, ensuring smooth loan processing, and managing the customer lifecycle from acquisition to disbursement while maintaining high service standards.
Responsibilities
- Acquire current customers for Home Loan and Housing Finance products.
- Generate business through direct sourcing, referrals, builders, and channel partners.
- Understand customer financial requirements and recommend suitable loan solutions.
- Guide customers through the loan application and documentation process.
- Coordinate with credit, operations, legal, and technical teams for timely loan processing.
- Maintain strong relationships with customers, real estate developers,
and DSAs.
- Achieve monthly and annual business targets for loan disbursement and revenue.
- Ensure portfolio quality and adherence to compliance guidelines.
- Conduct market mapping to identify business opportunities.
- Cross-sell relevant banking and financial products to existing customers.
Qualifications
- Graduate in any discipline (MBA preferred).
- 1-8 years of experience in Home Loans, Mortgage, Housing Finance, LAP, or Banking Sales.
- Strong understanding of retail lending products and housing finance market.
- Excellent communication, negotiation, and relationship management skills.
- Proven track record of achieving sales targets.
- Ability to work independently and in a target-driven environment.