19 Oct
|
EaseMyTrip.com
|
Gurugram
19 Oct
EaseMyTrip.com
Gurugram
About the Role
EMTRoyale, the premium luxury travel offering of EaseMyTrip.com, is looking for an experienced and passionate Private Travel Advisor – Luxury Holidays & Experiences to design, sell and manage exceptional travel experiences for High-Net-Worth Individuals (HNIs), Ultra-High-Net-Worth Individuals (UHNIs), entrepreneurs, business leaders and affluent families.
The ideal candidate will possess extensive knowledge of international luxury destinations, premium hospitality, bespoke holiday planning and personalized travel services. Unlike conventional travel consulting, this role focuses on understanding the unique preferences of private clients, creating highly customized travel experiences, converting premium enquiries into confirmed bookings and ensuring exceptional service throughout the customer journey.
We are seeking a commercially driven luxury travel specialist who combines destination expertise, sales capabilities, creativity and attention to detail to deliver memorable travel experiences.
Role & responsibilities
1. Bespoke Luxury Holiday Planning: Design personalized domestic and international itineraries featuring five-star hotels, luxury resorts, private villas, exclusive cruises, private tours and unique travel experiences.
2. Private Client Advisory & Consultation: Understand individual client preferences, travel requirements, budgets and lifestyle expectations to recommend highly personalized travel solutions.
3. Luxury Travel Sales & Conversion: Convert premium travel enquiries into confirmed bookings, achieve individual sales and gross-profit targets and maximize revenue through value-added travel services.
4. Exclusive Experiences & Concierge Services: Arrange premium services such as private aviation, yacht charters, luxury transfers, VIP airport assistance, exclusive dining,
wellness retreats and personalized destination experiences through specialist partners.
5. Global Destination & Product Expertise: Maintain comprehensive knowledge of international luxury destinations, premium hotel brands, exclusive resorts, luxury cruises, DMCs and emerging travel trends.
6. Luxury Supplier & DMC Coordination: Collaborate with international destination management companies, luxury hotels, resorts and specialist travel partners to create competitive, exclusive and commercially viable itineraries.
7. End-to-End Travel Experience Management: Manage the complete client journey, from initial enquiry and itinerary development to booking confirmation, pre-departure coordination, travel assistance and post-trip follow-up.
8. Premium Client Relationship Management: Deliver personalized, responsive and discreet service while building long-term relationships that encourage repeat bookings and referrals.
9. Quotation, Negotiation & Profitability: Prepare professional travel proposals, negotiate supplier rates, manage pricing and ensure competitive offerings while maintaining healthy profit margins.
10. CRM, Reporting & Service Excellence: Maintain accurate client preferences, quotations, booking records and follow-up schedules while monitoring sales conversion, revenue performance, customer satisfaction and repeat business.
Preferred candidate profile
1. Relevant Qualified Experience:
Minimum 5–8 years of experience in luxury travel consulting, international holiday sales, bespoke itinerary planning or premium travel services.
2. Luxury Holiday Expertise: Proven experience independently designing, quoting and selling customized international luxury holiday packages.
3. International Destination Knowledge: Strong knowledge of premium destinations such as Europe, Switzerland, Italy, France, Maldives, Japan, Dubai, Africa, Australia and the United States.
4. Premium Client Handling: Experience serving HNI/UHNI individuals, affluent families, senior executives or other high-value clients with demanding travel requirements.
5. Sales & Conversion Performance: Demonstrated ability to convert premium enquiries into confirmed bookings, achieve revenue targets and maintain profitable client relationships.
6. Luxury Hospitality Knowledge: Familiarity with leading luxury hotel brands, private villas, luxury cruises, exclusive resorts and premium destination experiences.
7. Communication & Presentation Skills: Excellent verbal and written English communication, professional presentation and the ability to engage confidently with discerning private clients.
8. Supplier Negotiation & Commercial Skills: Experience coordinating with luxury hotels, international DMCs and travel suppliers to secure competitive pricing and exclusive client benefits.
9. Technology & CRM Proficiency: Experience using travel booking platforms, CRM systems, Microsoft Excel, PowerPoint and digital communication tools.
10. Service Excellence & Ownership: Exceptional attention to detail, creativity, discretion, problem-solving skills and a strong commitment to delivering personalized luxury travel experiences.
📌 Private Travel Advisor - Luxury Holidays & Experiences (Gurugram)
🏢 EaseMyTrip.com
📍 Gurugram