Junior Sales Executive

Company: Namaste Dwaar

Location: Satya Niketan, Recent Delhi

Employment Type: Full-Time | On-Site

Experience Required: 1–2 Years (Minimum 1 Year)

Company Description

Namaste Dwaar – The Gateway to Rural India – is an award-winning countryside resort and wellness destination located approximately 90 minutes from Delhi NCR. Surrounded by the sugarcane fields of Uttar Pradesh, the resort offers a unique combination of authentic rural experiences, Ayurveda and wellness, recreational activities, dining, and hospitality.

Namaste Dwaar welcomes families, couples, corporate groups, weddings, and wellness travellers seeking a refreshing escape from city life. With a strong commitment to guest experiences, sustainability, and local community development, the resort offers a distinctive hospitality experience rooted in Indian traditions.

Role Description

We are looking for an enthusiastic, well-spoken, and customer-focused Junior Sales Executive to join our team at our Satya Niketan, New Delhi office.

The role primarily involves handling incoming guest enquiries, managing leads generated through digital advertising campaigns, communicating resort offerings, and following up with prospective guests to convert enquiries into confirmed bookings.

The ideal candidate should have excellent English communication skills, a professional and friendly approach to guest interactions, and a strong interest in hospitality sales.

This position is suited to someone with at least one year of experience in sales, customer service, hospitality, or a related field who is eager to develop their skills and grow within the hospitality industry. Training and guidance will be provided.





Key Responsibilities

- Handle incoming guest enquiries through phone calls, WhatsApp, email, and other communication channels in a professional and timely manner.
- Manage and respond to leads generated through Facebook, Instagram, Google Ads, website enquiries, and other marketing campaigns.
- Communicate effectively with guests, ensuring a warm, courteous, and helpful experience throughout the booking process.
- Explain resort accommodations, room rates, packages, special offers, facilities, activities, and wellness experiences to prospective guests.
- Understand guest requirements and recommend suitable packages to encourage bookings.
- Conduct regular follow-ups with potential guests, nurture leads, and convert enquiries into confirmed reservations.
- Assist with enquiries for individual stays, family getaways, group bookings, celebrations, and corporate outings.
- Maintain accurate enquiry records, track follow-ups, and regularly update the sales pipeline.
- Prepare and share quotations, booking details, and promotional offers with prospective guests.
- Coordinate with the reservations, marketing, and resort operations teams to ensure smooth booking confirmations and guest experiences.
- Build positive guest relationships to encourage repeat bookings and referrals.




- Work towards monthly sales, booking, and lead conversion targets.

- Qualifications

- Excellent spoken and written English communication skills are essential, along with proficiency in Hindi.
- Minimum 1 year of relevant experience in sales, hospitality, travel, reservations, telecalling, inside sales, or customer service.
- Strong interpersonal skills with the ability to communicate confidently, politely, and professionally with guests.
- A customer-oriented approach with a genuine interest in hospitality and guest service.
- Basic sales and negotiation skills, including handling enquiries, following up with leads, and converting prospects into bookings.
- Good organizational and time-management skills, with the ability to manage multiple enquiries and maintain accurate records.
- Basic computer proficiency, including Microsoft Excel, email, and WhatsApp. Familiarity with CRM software is an advantage.
- Previous experience managing digital marketing leads, customer enquiries, or booking conversions will be preferred.
- A proactive attitude, willingness to learn, and ability to work towards defined sales targets.
- A bachelor's degree or diploma in Hospitality, Tourism, Business, Marketing, or a related field is preferred but not mandatory.
- Must be comfortable working full-time from our Satya Niketan, New Delhi office.

We are looking for someone who is confident, enthusiastic, eager to learn, and enjoys interacting with people. Strong communication skills, a positive attitude, consistent follow-up, and the ability to turn guest enquiries into confirmed bookings are our priorities.

📌 Junior Sales Executive (New Delhi)
🏢 Namaste Dwaar - The Gateway to Rural India
📍 New Delhi