19 Oct
|
Aakash Educational Services
|
Chennai
19 Oct
Aakash Educational Services
Chennai
Company Description Aakash Educational Services Limited (AESL) is a leading test-prep organization in India with a 37+ year legacy of supporting students preparing for Medical (NEET), Engineering (JEE), school/board exams, and competitive exams such as NTSE, KVPY, and Olympiads. Founded in 1988, AESL operates 300+ centers across the country and has helped lakhs of students achieve their academic and career goals, including producing over 85,000 rankers in NEET and JEE. The company follows a strong “Student First” philosophy, continuously innovating products and technology to enhance the learning experience.
AESL is building an omni-channel, technology-driven learning platform and hybrid programs to expand access to quality education beyond geographical barriers. Team members benefit from a supportive, flexible culture that promotes innovation, collaboration, and continuous professional growth.
Role Description This is a full-time, in office Inside Sales Associate role based in Chennai.
The Inside Sales
Associate will engage with prospective students and families via phone, email, and in-person interactions at the center to understand their academic goals and recommend appropriate Aakash programs.
Responsibilities include handling inbound inquiries, conducting outbound follow-ups, explaining course offerings and fee structures, and guiding prospects through the enrollment process.
The role also involves maintaining accurate records in the CRM, coordinating with academic and operations teams, and ensuring a smooth pre- and post-admission experience.
The Inside Sales
Associate is expected to meet sales targets, support marketing campaigns, and contribute to high levels of customer satisfaction and retention.
Qualifications
- Candidates should possess strong Inside Sales and Lead Generation skills, with the ability to convert inquiries into enrollments.
- Candidates should possess Customer Service and Customer Satisfaction skills to provide a positive, student-focused experience.
- Candidates should possess Account Management skills to maintain relationships with enrolled students and families and support renewal or upsell opportunities.
- Relevant skills such as effective communication, active listening, and presentation abilities are essential.
- Strong interpersonal skills, a goal-oriented mindset, and comfort working with targets and deadlines are beneficial.
- Prior experience in education, counseling, or sales roles is preferred but not mandatory.
- A bachelor’s degree in any discipline is desirable; equivalent work experience will also be considered.
- Proficiency in English and local languages and familiarity with basic computer applications and CRM tools is an advantage.
📌 Inside Sales Associate (Chennai)
🏢 Aakash Educational Services
📍 Chennai