Company Description CloudShinePro, founded in 2015 in Bengaluru, is a consulting firm specializing in Oracle, Workday, and SAP software training, implementation, and support. The organization has successfully delivered more than 100 training batches, providing hands-on expertise to hundreds of learners. With a track record of training over 5,000 consultants and helping 2,500 professionals achieve Oracle Certification, CloudShinePro focuses on high-impact cloud implementations.

Its consultants bridge complex ERP modules with tangible business outcomes, offering a strong environment for professional growth and development.

Role Description This is a full-time, on-site Inside Sales Associate role based in Bengaluru North.

The Inside Sales

Associate will engage with prospective learners and corporate clients, manage inbound and outbound calls, and respond to inquiries about CloudShinePro’s training and consulting services.

Responsibilities include qualifying leads, nurturing prospects through the sales pipeline, maintaining accurate records in the CRM, and coordinating with the delivery and training teams to ensure smooth onboarding. The role also involves building long-term client relationships, supporting account management activities,



and contributing to sales targets through consistent follow-up and customer-focused communication.

Qualifications

- Strong Inside Sales and Lead Generation skills, with the ability to qualify prospects and convert inquiries into enrollments or opportunities.
- Customer Service and Customer Satisfaction skills, including active listening, solution-oriented communication, and prompt follow-up.
- Account Management experience, with the ability to maintain relationships, manage expectations, and support repeat business.
- Excellent verbal and written communication skills, with confidence in speaking to individual learners and corporate stakeholders.
- Basic understanding of ERP or cloud technologies (Oracle, SAP, Workday) is an advantage, along with a willingness to learn.
- Proficiency with CRM tools, MS Office or Google Workspace, and comfort working with data and reports.
- Bachelor’s degree in Business, Commerce, Marketing, or a related field, or equivalent relevant experience.
- Ability to work in office in Bengaluru North, meet sales goals, and collaborate effectively with cross-functional teams.

📌 Inside Sales Associate (Bengaluru)
🏢 CloudshinePro
📍 Bengaluru