Company: AIONCREST

Location: India | Remote

Employment Type: Full time

Experience: 3+ years of hands-on HubSpot experience

About AIONCREST

AIONCREST is a HubSpot Gold Solutions Partner helping businesses across international markets optimize their sales, marketing and customer operations through CRM, automation and technology solutions.

Role Overview

We are looking for a HubSpot Expert to act as the technical and functional subject-matter expert across AIONCREST's Sales, Onboarding and Implementation teams.

The primary responsibility of this role is to solve complex HubSpot challenges, guide implementation teams, validate technical approaches, and support the Sales team during technical discovery and solution discussions.

You will work across different HubSpot Hubs, understand client business requirements, determine the best way to implement them within HubSpot, and identify platform limitations, integrations, workarounds or custom solutions where required.

This is a hands-on role suited for someone who enjoys solving problems, working directly with teams and clients, and being the person others turn to when they need a definitive answer on "Can HubSpot do this, and if yes, how?"

Key Responsibilities

1. Implementation & Onboarding Support

- Act as the HubSpot subject-matter expert for onboarding and implementation teams.
- Support teams with complex CRM configuration, workflows, pipelines, properties, automation and reporting requirements.
- Review proposed implementation approaches and recommend the most effective HubSpot solution.
- Troubleshoot implementation issues and provide practical solutions.
- Help teams resolve blockers related to HubSpot functionality, configuration and product limitations.
- Review completed builds to ensure they follow HubSpot best practices and client requirements.
- Support teams in handling complex client requirements that go beyond standard configurations.

2. Technical Problem Solving

- Investigate and resolve complex HubSpot-related issues across Sales, Marketing, Service, Operations and Commerce.




- Assess whether a requirement can be achieved natively, through configuration, through a workaround, or through custom development/integration.
- Identify limitations across different HubSpot subscription tiers and recommend appropriate alternatives.
- Research HubSpot documentation and product capabilities when required.
- Work with developers and integration teams to define technical requirements and solution approaches.
- Help troubleshoot APIs, integrations, data sync, webhooks and third-party integration requirements where applicable.

3. Sales & Pre-Sales Support

- Join sales calls and discovery sessions as the HubSpot technical expert when required.
- Understand client requirements and translate them into potential HubSpot solutions.
- Assess technical feasibility of client requirements during the sales process.
- Explain HubSpot capabilities, limitations, dependencies and implementation considerations to prospects.
- Help Sales teams prepare solution approaches, estimates, implementation scope and technical responses.
- Support creation of proposals, Statements of Work (SOWs), solution designs and technical documentation.
- Help identify opportunities for additional HubSpot services, integrations and automation.

4. Client & Internal Team Support

- Act as a technical escalation point for implementation and onboarding teams.
- Conduct technical discussions with clients when complex requirements or issues arise.
- Explain technical concepts in a simple, business-friendly manner.
- Support team members in understanding HubSpot functionality and implementation best practices.




- Share knowledge and conduct internal training sessions on HubSpot features, new releases and implementation approaches.
- Help build reusable solutions, documentation, checklists and implementation standards for the AIONCREST team.

5. HubSpot Product Expertise

Maintain strong working knowledge of:

- CRM objects, properties, associations and data models
- Sales Hub and sales pipelines
- Marketing Hub and marketing automation
- Service Hub and ticketing
- Workflows and automation
- Forms, landing pages and email tools
- Reporting and dashboards
- Data migration and imports
- HubSpot APIs and integrations
- Custom objects and advanced CRM capabilities
- HubSpot subscription tiers and feature limitations
- Third-party integrations and middleware solutions
- HubSpot's latest product updates and capabilities

Requirements

- 3+ years of hands-on HubSpot experience in implementation, consulting, onboarding or solution design.
- Strong understanding of HubSpot CRM and its different Hubs.
- Proven experience solving complex HubSpot implementation and configuration challenges.
- Strong understanding of workflows, pipelines, data architecture, automation and reporting.
- Experience evaluating HubSpot requirements and determining technical feasibility.
- Ability to understand business requirements and translate them into practical HubSpot solutions.
- Comfortable participating in client-facing and sales discussions.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- Ability to work independently in a remote environment and support multiple projects/teams simultaneously.
- HubSpot certifications are preferred.
- Experience working with international clients is preferred.

Good to Have

- Experience with HubSpot APIs and integrations.
- Familiarity with REST APIs, webhooks and middleware.
- Experience working with tools such as Shopify, Salesforce, Google, Meta, Zapier or similar platforms.
- Experience creating technical documentation, solution designs and SOWs.

📌 HubSpot Expert (India)
🏢 AIONCREST
📍 India