19 Oct
|
ORN Journeys
|
Bengaluru
19 Oct
ORN Journeys
Bengaluru
Role Description The Holiday Sales Consultant is a full-time, on-site role based in Bengaluru. In this position, the consultant engages with prospective and existing travelers, understands their preferences, and recommends suitable holiday packages and experiences offered by ORN Journeys. Day-to-day tasks include responding to inquiries, conducting consultations via phone, email, and in-person, preparing customized itineraries, and guiding travelers through the booking process.
The role involves maintaining accurate records in sales systems, following up on leads, and working closely with operations teams to ensure smooth delivery of confirmed trips. The consultant is also responsible for meeting sales targets, providing attentive customer service, and gathering feedback to help improve future offerings.
Qualifications
- Candidates should possess robust Sales Consulting skills, including the ability to understand traveler needs and recommend suitable holiday solutions.
- Candidates should possess Customer Satisfaction and Customer Service skills to ensure a positive end-to-end experience for travelers.
- Candidates should possess effective Communication skills, including clear verbal and written communication and active listening.
- Candidates should possess Consulting skills to provide informed guidance, explain options, and support travelers in decision-making.
- Relevant experience in travel, tourism, hospitality, or retail sales is beneficial.
- Ability to work in a fast-paced, customer-facing environment and manage multiple inquiries simultaneously.
- Comfort with using CRM or booking systems and basic productivity tools.
- Undergraduate degree or equivalent professional experience in sales, business, hospitality, or a related field is preferred.
- Interest in travel and international destinations, especially within Europe, is an advantage.
📌 Holiday Sales Consultant (Bengaluru)
🏢 ORN Journeys
📍 Bengaluru