- Lead the sales team and achieve monthly and quarterly revenue targets.
- Monitor leads, client meetings, follow-ups, conversions, and order bookings.
- Manage and motivate sales executives and interior designers to improve performance.
- Oversee daily store operations and ensure smooth workflow across teams.
- Coordinate with design, project management, and execution teams to ensure timely project progress.
- Track sales performance, revenue, collections, and team productivity.
- Build strong customer relationships and ensure a high level of customer satisfaction.
- Identify recent business opportunities, generate referrals, and develop local partnerships.
- Prepare regular sales and operations reports for management.
- Ensure adherence to company policies, processes, and customer payment procedures.
Requirements
- Min.
3 years of experience in sales and operations, preferably in interior design or modular interiors.
- Proven track record of achieving sales targets and managing teams.
- Strong leadership, communication, negotiation, and problem-solving skills.
- Ability to manage multiple teams and handle customer escalations.
- Good understanding of sales pipelines, revenue tracking, and operational management.
Key Performance Indicators (KPIs)
- Monthly sales and order booking targets.
- Lead conversion and follow-up efficiency.
- Team productivity and performance.
- Customer satisfaction and referral generation.
- Operational efficiency and coordination between teams.
📌 Head of Sales & Operations (Hyderabad)
🏢 HomeLane
📍 Hyderabad
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