Company Description Clarks Group of Hotels is a renowned hospitality brand that brings the royalty and cultural heritage of Rajasthan into a contemporary, guest-focused experience. Its flagship property, Clarks Amer, established in 1972 as Rajasthan’s first five-star luxury hotel, is known for expansive landscaped gardens and world-class amenities. Located close to major transport hubs and city centers, the group’s hotels are ideal for leisure travelers as well as business conferences and meetings.

Clarks is recognized for redefining luxury through a blend of elegance, sustainability, and nature-focused experiences. The group emphasizes responsible hospitality, aiming to balance premium service, environmental care, and long-term value for guests and communities.

Role Description The General Manager Sales Marketing will lead the sales and marketing function for the hotel, with responsibility for driving revenue growth, brand visibility, and market positioning. This is a full-time, on-site role based in Lucknow, requiring close collaboration with operations, reservations, and front office teams to align commercial strategy with guest experience. Day-to-day responsibilities include developing and executing sales and marketing plans, managing key corporate and travel trade accounts, overseeing digital and offline promotional campaigns, and monitoring performance against targets.

The role involves analyzing market trends, competitor activities,



and customer feedback to refine offerings and packages, as well as preparing regular business reports and forecasts for senior leadership.

The General

Manager will also mentor and guide the sales and marketing team, ensuring high standards of professionalism, service orientation, and brand representation in all guest and partner interactions.

Qualifications

- Strong customer-focused mindset with proven experience in Customer Satisfaction and Customer Service.
- Demonstrated expertise in Sales, including corporate, leisure, and MICE segments, with a track record of meeting or exceeding revenue targets.
- Robust General Management capabilities, including strategic planning, budgeting, and performance monitoring in a hospitality or service environment.
- Effective Team Management skills, with experience leading, coaching, and developing high-performing sales and marketing teams.
- Relevant academic background, preferably a bachelor’s or master’s degree in Hotel Management, Business Administration, Marketing, or a related field.
- Strong communication, negotiation, and relationship-building skills with stakeholders, partners, and guests.
- Proficiency in using CRM tools, hotel sales systems, and basic analytics to inform data-driven decisions.
- Experience in hospitality, especially in upscale or luxury hotels, and familiarity with sustainable and experience-driven hospitality concepts.

📌 General Manager Sales Marketing (Jaipur)
🏢 Clarks Group of Hotels
📍 Jaipur