Planish Event Planning & Design is seeking an experienced and results-driven General Manager – Business Operations to oversee the company's overall business operations, manage departmental performance, and ensure smooth and effective functioning of the organization.

The ideal candidate should possess strong leadership, business management, financial planning, and problem-solving skills, with the ability to independently manage daily operations, lead teams, improve productivity, and drive business growth.

Key Responsibilities

- Oversee and manage the company's overall day-to-day business operations.
- Supervise and coordinate Sales, Operations, Production, Creative, Marketing, Accounts, and Administration departments.
- Develop and implement operational strategies, policies, and standard operating procedures (SOPs).
- Monitor sales performance, business targets, client enquiries, and booking conversions.
- Ensure effective planning, coordination, and timely execution of events and projects.
- Monitor operational budgets, project costing, expenses, profitability, and financial performance.
- Lead, guide, and evaluate department heads and employees to ensure productivity and accountability.
- Improve internal workflows, communication, and coordination between departments.
- Maintain quality standards, client satisfaction, and professional service delivery.
- Identify operational challenges and implement effective solutions.
- Conduct regular management meetings and performance reviews.
- Prepare and submit daily, weekly,



and monthly operational and business performance reports to the Managing Director.
- Support business expansion, revenue growth, and overall organizational development.

Qualifications & Experience
- Bachelor's or Master's degree in Business Administration, Management, or a related field. MBA preferred.
- Minimum 7–10 years of experience in business operations or general management, including leadership experience.
- Experience in event management, hospitality, wedding planning, or service-based industries will be an added advantage.
- Proven experience in managing multiple departments and leading teams.
- Strong knowledge of business operations, financial management, budgeting, and performance monitoring.
- Proficiency in MS Office, Excel, Google Workspace, and CRM systems.

Required Skills
- Strong leadership and team management
- Business planning and strategic thinking
- Financial and operational management
- Sales and performance monitoring
- Decision-making and problem-solving
- Excellent communication and interpersonal skills
- Time management and organizational skills
- Ability to work independently and handle multiple responsibilities

Key ExpectationsThe General Manager will be responsible for ensuring operational efficiency, departmental accountability, financial discipline, consistent service quality, and sustainable business growth. The selected candidate must be capable of independently managing the company's daily business operations while ensuring that organizational goals and management standards are consistently achieved.

📌 GENERAL MANAGER - BUSINESS OPERATIONS (Kozhikode)
🏢 PLANISH EVENT PLANNING u0026 DESIGN
📍 Kozhikode