We're Hiring: Client Servicing ExecutiveForever Big Entertainment (FBE) | The FBE Studios | Saroj Jain Vatika

? Location: New Friends Colony, New Delhi

? Employment Type: Full time

?‍? Experience: 1–3 Years Preferred

About UsForever Big Entertainment (FBE) is a creative boutique agency specialising in brand films, video production, social media marketing, and digital content creation.

The FBE Studios is our in-house production space featuring specialised setups for fashion, product, FMCG, food, and podcast shoots.

Saroj Jain Vatika is a premium farmhouse property offering a beautiful venue for private celebrations, weddings, birthdays, corporate events, parties, and curated experiences.

We are looking for a proactive, organised, and well-spoken Client Servicing Executive who can manage client communication, coordinate projects, and handle incoming enquiries for our farmhouse property.

Key Responsibilities1. Client Servicing & Coordination — FBE

- Handle day-to-day client communication and maintain professional relationships.
- Understand client requirements and coordinate with creative, social media, production, and editing teams.
- Track project timelines, deliverables, approvals, and feedback.
- Ensure projects are executed smoothly and delivered within committed deadlines.
- Maintain project trackers and follow up on pending client inputs and approvals.

2. Farmhouse Enquiry Management — Saroj Jain Vatika

- Answer incoming calls and respond to enquiries regarding farmhouse bookings.
- Explain available packages, pricing, inclusions, amenities, and booking procedures to prospective customers.
- Understand the customer's event requirements, including dates, guest count,



and type of celebration.
- Share relevant package details and follow up with interested customers.
- Coordinate with the concerned team for availability checks, site visits, and booking confirmations.
- Maintain a record of incoming enquiries and follow-ups to ensure potential leads are not missed.

3. Studio Coordination — The FBE Studios

- Assist with studio booking enquiries and client communication.
- Coordinate shoot schedules, requirements, and bookings with the production team.
- Ensure clients receive timely updates regarding their studio bookings and shoot arrangements.

Requirements
- Excellent verbal communication skills and a polite, confident phone manner.
- Strong organisational and follow-up skills.
- Ability to manage multiple tasks and communicate professionally with clients.
- Basic understanding of social media, creative production, and client servicing.
- Comfortable explaining packages, answering customer queries, and managing leads over calls.
- Basic knowledge of Google Sheets, Excel, and other documentation tools.
- Prior experience in client servicing, customer support, hospitality, sales coordination, or digital marketing is preferred.

What We're Looking ForSomeone who is responsible, approachable, organised, and proactive. The ideal candidate should be comfortable speaking with clients, handling incoming calls, explaining packages clearly, coordinating with internal teams, and ensuring timely follow-ups. How to Apply? Send your CV to [email protected] with the subject line: Application – Client Servicing Executive.

- Join our team and be part of a growing creative and hospitality business.

📌 Client Servicing Executive (New Delhi)
🏢 Forever Big Entertainment
📍 New Delhi