Business Development Manager – International Wholesale VoiceAbout the CompanyAI Mobile Network LLC is a USA-based global telecommunication and CPaaS provider delivering international communication solutions to telecom operators, carriers, wholesale voice providers, and enterprise clients worldwide.

Our mission is to provide high-quality, reliable, and cost-effective communication services with exceptional customer support. As part of our global expansion, we are looking for an experienced and result-oriented Business Development Manager to expand our international wholesale voice business.

Role SummaryWe are seeking a Business Development Manager – International Wholesale Voice to lead business development initiatives, expand our global carrier network, acquire strategic customers, and drive sustainable revenue and profitability in the international wholesale voice market.

The role involves identifying new markets, developing relationships with international telecom operators and voice carriers, negotiating commercial agreements, growing voice traffic, and building long-term business partnerships.

Key Responsibilities· Develop and execute business development strategies to expand the international wholesale voice business.

· Identify new markets, destinations, customers, and strategic opportunities for voice origination and termination services.

· Acquire and develop relationships with international telecom operators, Tier 1 and Tier 2 carriers, voice aggregators, wholesalers, and VoIP service providers.

· Build and maintain a strong network of international voice partners to expand coverage, improve routing options, and strengthen commercial competitiveness.

· Drive customer acquisition, account expansion, revenue growth, and profitability across assigned international markets.

· Negotiate wholesale voice rates, commercial terms, payment conditions, credit limits, and interconnection agreements within approved business guidelines.

· Develop competitive pricing strategies in coordination with routing, commercial, and management teams.

· Work closely with technical, NOC, routing, and operations teams to ensure service quality, route availability, and customer satisfaction.

· Monitor international voice traffic performance, including ASR, ACD, PDD, call completion rates, and other relevant quality indicators,



in coordination with technical teams.

· Identify opportunities to improve gross margins through competitive sourcing, efficient routing, and effective commercial negotiations.

· Manage key customer and carrier relationships, resolve commercial escalations, and identify opportunities for long-term account growth.

· Analyse market trends, destination pricing, competitor activities, traffic demand, and emerging business opportunities.

· Prepare business proposals, commercial presentations, forecasts, and periodic performance reports for management.

· Develop and maintain a healthy sales pipeline, establish business priorities, and track progress against revenue and profitability targets.

· Coordinate with finance and operations teams on customer onboarding, credit approvals, payment follow-ups, and outstanding receivables.

· Represent the company at international telecom conferences, industry events, and business meetings as required.

· Achieve monthly, quarterly, and annual business development, revenue, and gross profit targets.

Qualifications & Skills· Bachelor's degree in Business Administration, Marketing, Telecommunications, IT, or a related field.

· 3–5 years of experience in business development, international wholesale voice, telecommunications, VoIP, or carrier sales.

· Strong understanding of the international wholesale voice market, including voice termination, origination, carrier interconnections, and voice traffic trading.

· Proven experience in acquiring customers, developing carrier relationships, negotiating commercial agreements, and growing revenue.

· Good understanding of international voice pricing, destination rates, routing concepts, and profit margin management.

· Familiarity with voice quality metrics such as ASR (Answer-Seizure Ratio), ACD (Average Call Duration), and PDD (Post-Dial Delay).

· Knowledge of SIP, VoIP, SIP trunking, and international voice interconnection is preferred.

· Strong commercial negotiation,



presentation, communication, and relationship management skills.

· Ability to identify business opportunities, develop market strategies, and convert prospects into active customers.

· Strong analytical and problem-solving abilities, with a focus on revenue growth and profitability.

· Ability to manage multiple customers, commercial discussions, and business opportunities simultaneously.

· Proficiency in Microsoft Office, particularly Excel and PowerPoint, and experience with CRM systems.

· Ability to work with international customers and partners across different time zones.

Preferred Qualifications· Established relationships with international telecom operators, Tier 1/Tier 2 carriers, wholesale voice providers, or VoIP aggregators.

· Experience managing high-volume international voice traffic and commercial carrier accounts.

· Exposure to Least Cost Routing (LCR), route quality management, rate negotiations, and margin optimization.

· Experience managing customer credit exposure, payment terms, and commercial risk.

· Demonstrated ability to open current markets, establish strategic partnerships, and deliver consistent revenue growth.

What We Offer· Competitive salary and performance-based incentives.

· Opportunity to build and expand an international wholesale voice business.

· Exposure to global telecom operators, carriers, and voice service providers.

· Career growth within the international telecommunications and CPaaS industry.

· Opportunity to take ownership of business development initiatives and commercial strategy.

· Dynamic and collaborative work environment.

Key Success Metrics· Achievement of monthly, quarterly, and annual revenue targets.

· Gross profit and profit margin growth.

· New customer acquisition and activation of commercial traffic.

· Growth in active carrier relationships and international voice destinations.

· International voice traffic volume and account expansion.

· Customer retention and strategic partnership development.

· Competitive route sourcing and commercial rate optimization.

· Sales pipeline growth and conversion rates.

· Payment collection performance and management of customer credit exposure.

· Overall contribution to sustainable business growth and profitability.

📌 Business Development Manager (Mumbai)
🏢 AI Mobile Network
📍 Mumbai