Key Responsibilities: Business Systems Analysis & Agile Delivery

- Independently lead discovery and requirement workshops with business stakeholders, subject matter experts, product owners, developers, architects, data teams, and quality assurance teams.
- Understand business problems, objectives, processes, data needs, and user outcomes, and translate them into clear functional and non-functional requirements.
- Create and maintain business requirements, functional specifications, process and data flows, use cases, user stories, acceptance criteria, decision logs, and requirements traceability.
- Break down complex requirements into clear, prioritised, and delivery-ready user stories, ensuring that business value, scope, assumptions, dependencies, and acceptance criteria are understood before commitment.
- Partner with the Product Owner and delivery team to maintain a healthy, prioritised, and sufficiently refined product backlog.
- Perform impact, feasibility, gap, dependency, and data analysis for new capabilities, enhancements, defects, and change requests.
- Lead requirement walkthroughs and provide functional clarification throughout design, development, testing, and implementation.
- Support delivery planning and team discussions to establish realistic goals and a shared understanding of expected outcomes.
- Track progress, decisions, risks, blockers, dependencies, and actions, proactively coordinating resolution and escalating matters that may affect delivery.
- Manage requirement questions and controlled changes during delivery while maintaining scope clarity and minimizing disruption.
- Plan and support system testing, business validation, and user acceptance testing, including test scenarios, test data, defect triage, evidence, sign-off, and deployment readiness.
- Coordinate business reviews and solution demonstrations, capture stakeholder feedback, and translate agreed changes into prioritized requirements.
- Maintain solution documentation and support the controlled transition into production, including user communication, training,



change management, and post-release validation.
- Use delivery insights and stakeholder feedback to improve requirement quality, delivery flow, predictability, and ways of working.

Independent Project Ownership

- Take end-to-end functional ownership of small to medium initiatives, or a clearly defined workstream within a larger programme, with limited supervision.
- Build and maintain a delivery view covering scope, milestones, backlog readiness, dependencies, risks, decisions, testing, stakeholder actions, and implementation readiness.
- Coordinate across globally distributed and matrixed teams, ensuring that the right stakeholders are engaged at the right stage.
- Identify ambiguity early, present options and recommendations, drive timely decisions, and document agreed outcomes.
- Balance business value, user needs, data availability, technical feasibility, quality, and delivery timelines when recommending an approach.
- Provide concise, fact-based status updates to project leadership and stakeholders, including progress, risks, decisions required, and proposed next steps.
- Contribute reusable templates, standards, frameworks, and lessons learned to strengthen Business Analysis and Agile delivery practices.

Required Qualifications &

Experience

- Bachelor's degree or equivalent practical experience.
- 6+ years of experience in business analysis, systems analysis, technology implementation, or a closely related role.
- Demonstrated experience independently managing requirements and functional delivery across the full lifecycle, from discovery through production implementation.




- Strong hands-on experience with Agile and Scrum delivery, including backlog refinement, user story development, acceptance criteria, sprint planning, reviews, retrospectives, and impediment or dependency tracking.
- Experience working directly with business stakeholders, product owners, developers, architects, data teams, and quality assurance teams in a cross-functional setting.
- Experience creating functional documentation, process and data flows, requirements traceability, test scenarios, and user acceptance testing plans.
- Experience with common work management and documentation tools such as Azure DevOps or Jira and Confluence or equivalent platforms.
- Experience working with globally distributed teams and managing multiple priorities in a complex, matrixed environment.

Core Skills & Behaviors

- Strong analytical thinking, structured problem solving, attention to detail, and ability to connect business requirements with system behavior.
- Ability to simplify complex concepts, ask effective questions, challenge constructively, and communicate recommendations clearly.
- Confident workshop facilitation, stakeholder management, negotiation, presentation, and written communication skills.
- Strong ownership mindset with the ability to work independently, organize work, follow through on commitments, and maintain momentum across teams.
- Ability to manage changing priorities calmly, make progress despite ambiguity, and escalate with context and options rather than only highlighting problems.
- Collaborative and service-oriented approach, with a focus on business value, delivery quality, shared accountability, and positive stakeholder outcomes.

Preferred

- Experience with enterprise platforms, data management, master data management, integrations, reporting, or business intelligence solutions.
- Experience supporting organizational change, end-user training, production adoption, and continuous improvement.

Preferred Professional Scrum Master, Certified ScrumMaster.

📌 Business Analyst (Scrum Specialist) (Bengaluru)
🏢 Dentsu Global Services
📍 Bengaluru