Automation Support Specialist (Fresher)

Employment Type

Full-time

Department

Technology / HyperAutomation

About the Role

You will be trained to monitor, support, and troubleshoot automation solutions while working closely with experienced engineers on enterprise automation projects.

Key Responsibilities

- Monitor automation workflows and ensure they are running successfully.
- Identify automation failures and report issues promptly.
- Perform basic troubleshooting and escalate complex issues to the development team.
- Monitor logs and validate automation outputs.
- Support deployment and testing of automation solutions.
- Assist in resolving client support tickets within defined timelines.
- Document issues, resolutions, and support procedures.
- Coordinate with developers and project teams to resolve production issues.
- Conduct routine health checks of automation processes.
- Learn and work with RPA, AI, APIs, and workflow automation technologies.
- Maintain accurate records of incidents and support activities.
- Continuously learn new tools and technologies in the automation domain.

Skills Required

- Strong logical thinking and analytical skills.
- Valuable problem-solving ability.
- Basic understanding of programming concepts.
- Basic knowledge of SQL and databases.
- Understanding of Windows operating systems.
- Familiarity with Microsoft Excel.
- Good written and verbal communication skills.
- Ability to learn quickly and work in a team.





Preferred Skills

Knowledge of any of the following will be an added advantage:

- Python
- SQL
- Power Automate
- Automation Anywhere

Eligibility

- BSc. IT, BSc. CS, MSc. IT, BCA
- 2025 or 2026 pass-outs preferred.
- Internship or academic projects in automation, software development, or data analysis will be an added advantage.

Desired Qualities

- Positive attitude and willingness to learn.
- Strong ownership and accountability.
- Good communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Attention to detail.
- Customer-focused mindset.
- Team player with a proactive approach.

What We Offer

- Comprehensive training in HyperAutomation, RPA, and AI technologies.
- Hands-on experience with enterprise automation projects.
- Mentorship from experienced automation professionals.
- Exposure to Power Automate, Automation Anywhere, Python, SQL, APIs, and AI tools.
- A clear career path in Automation, AI, and Intelligent Process Automation.

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits :

- Food provided
- Health insurance

Application Question(s):

- Can you join immediately?
- This job requires working in morning shift & afternoon shift, does that work for you?
- Which year did you graduate?

Education :

- Bachelor's (required)

Location :

- Wagle Estate, Thane, Maharashtra (preferred)

Work Location: In person

📌 IT Support Specialist (Wagle Estate)
🏢 Idolize Business Solutions
📍 Wagle Estate