Urgent Job Vacancy - Service Center Positions

FDO (Front Desk Officer)

Qualification: Graduation

Salary : ₹16,000 - ₹18,000

Key Skills: Excel, Soft Skills, Intermediate English

Responsibilities :

- Handle customer greetings and front desk operations
- Attend calls and maintain call entries
- Customer feedback calls after service
- Cash collection and bank deposit
- Maintain customer satisfaction (NSS)
- Follow up on customer orders and parts availability
- Maintain a clean and organized service center workplace

Service Engineer

Qualification: Graduation / B.Tech / ITI

Salary : ₹16,000 - ₹20,000

Key Skills: Excel, Soft Skills, Intermediate English

Responsibilities :

- Diagnose mobile handset issues
- Repair handsets within the given time
- Explain issues and solutions to customers
- Handle customer calls and service entries
- Follow technical guidelines provided by the company
- Maintain service center operations and customer satisfaction

SVC In-Charge

Qualification: Graduation / B.Tech / ITI

Salary : ₹18,000 - ₹22,000

Key Skills: Excel, Soft Skills, Intermediate English

Responsibilities :

- Manage the entire service center operations
- Supervise team performance and workflow




- Handle cash collection and service records
- Manage parts inventory and daily audits
- Ensure compliance with company policies
- Monitor income, expenses, and ROI of the service center

Store Manager

Qualification: Graduation

Salary : ₹20,000 - ₹25,000

Key Skills: Excel, Soft Skills, Intermediate English

Responsibilities :

- Manage daily store operations
- Maintain inventory control
- Ensure store maintenance and appearance
- Maintain a safe store environment
- Handle security and loss prevention

Telecaller

Qualification: Graduation

Salary : ₹14,000 - ₹16,000

Key Skills: Basic Excel, Soft Skills, Basic English

Responsibilities :

- Handle customer support and queries
- Resolve complaints and provide service information
- Update customer details in CRM system
- Follow call scripts and track performance

Location: Across Bihar (Service Centers)

Contact for Apply

- (phone hidden)

Job Types : Full-time, Permanent, Fresher

Pay: ₹16,000.00 - ₹20,000.00 per month

Benefits :

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Mobile Service Center Staff's (Patna)
🏢 STONE PROTECTION FORCE
📍 Patna