- Ensure vehicle deployment at client sites or Railway Side within defined metrics.
- Optimize vehicle utilization by reducing idle time through daily lane and fleet movement monitoring.
- Conduct daily meetings with fleet coordinators or Operation to track vehicle status.
- Manage fleet or crane deployment as per operational needs.
1. Driver ManagementOversee sourcing, hiring, and retention of drivers
- Coordinate with Driver Cell for driver requirements and hiring needs.
- Monitor driver behavior (on-route & off-route) and take corrective actions.
- Design and implement driver engagement programs, policies, and training modules.
- Ensure drivers’ compliance with Health, Safety & Environment (HSE) standards.
- Fleet Operations
- Lead and manage the Trip Settlement team.
- Maintain and monitor trip time charts.
- Ensure all trip settlements are closed financially within stipulated timelines.
- Ensure timely submission and renewal of vehicle documents before expiry.
- Support new network onboarding and management to expand operations efficiently.
- Manpower & Team Management
- Lead training and development initiatives for fleet team members.
- Ensure strong team management performance by driving accountability, discipline, and motivation.
- Manage, evaluate, and discipline team members to ensure productivity and compliance.
- Supervise all fleet service employees, ensuring operational discipline and motivation.
- Establish effective control mechanisms to monitor and improve productivity levels.
- Client Management
- Build and maintain strong relationships with clients to ensure smooth operations.
- Address client concerns, escalations, and requirements promptly.
- Collaborate with clients for vehicle deployment, operational planning, and service improvements.
- Ensure adherence to SLAs and improve client satisfaction scores.
Primary Responsibilities
- Fleet Services Development.
- Preparation and review of MIS & Reports.
- Data analysis and continuous process improvement.
- Automation of fleet operation processes.
- Provide creative and cutting-edge solutions for operational hurdles.
- Client management and operational excellence.
Educational Qualification & Experience
- Graduate/Postgraduate in Logistics, Supply Chain, or related field.
- 15-20 years of experience in fleet operations with at least 8-10years in a leadership role.
- Experience in large-scale fleet handling, driver management, and client engagement.