Key responsibilities include: - Maintaining and improving documentation efficiency and effectiveness. - Ensuring accuracy in documentation and preventing revenue leakage. - Maintaining turnaround time (TAT) for document processing and entries. - Avoiding delays for customers and drivers at counters. - Generating job orders for import seal cut, import loading, and destuff empty container operations. - Generating export laden out pass and RFID for export containers. - Monitoring in/out movement of laden and empty containers. - Following up with HCCAR activities and ensuring 100% compliance. - Closing manual out records, pending invoices, and gate-out transactions in the system within timelines. - Verifying and filing Import, Export, and Bond Bills on a daily basis. - Maintaining EXIM register entries and proper documentation records. - Coordinating with operations and stakeholders for smooth cargo movement and documentation compliance.



Reports & MIS - Prepare and submit daily/weekly/monthly reports to HODs, Customs, Bond Officers, and shipping lines. - Maintain TAT (Turnaround Time) reports, exception logs, and miscellaneous reports. - Ensure systematic record maintenance in OneDrive and local storage. Customer Service - Handle counter-based documentation and billing queries with prompt resolution. - Update customer information regularly, including KYC, GST, and PAN, to ensure data accuracy. - Ensure high customer satisfaction through qualified and proactive service. Department Coordination - Liaise with internal departments: HSE, Transport, Security, IT, and Yard Operations to ensure uninterrupted cargo and vehicle flow. - Monitor and ensure timely RFID tag entries and follow-ups on equipment-related tasks

📌 Executive - Documentation - Container Freight Station - Redhills (Chennai)
🏢 DP World
📍 Chennai