About RidenRoll : RidenRoll is a fast-growing transportation support platform designed to empower solo drivers and fleet companies across the U.S. We offer technology, backend support, and transparent fare systems to help drivers thrive. As we continue to expand, we're seeking dedicated professionals who are passionate about helping others succeed. Position Overview : Key Responsibilities :

- Ensure driver submissions are complete and meet RidenRoll's onboarding standards.
- Provide clear and accurate information regarding the onboarding process, program requirements, and account issues.
- Maintain accurate records of driver interactions and status updates in our internal systems.
- Collaborate with other departments to resolve escalated issues and improve onboarding workflows.

Qualifications :

- 1+ years of experience in customer service,



administrative support, or document processing.
- Solid attention to detail and ability to review and verify sensitive information.
- Excellent verbal and written communication skills.
- Ability to multitask in a fast-paced environment.
- Friendly, patient, and committed to providing exceptional service.

Preferred :

- Experience in transportation, gig economy, or driver onboarding support is a plus.
- Bilingual in English and Spanish is a solid advantage.

Benefits :

- Competitive hourly rate or salary
- Flexible scheduling options
- Opportunities for growth
- Supportive team culture

📌 Customer Service Representative - Driver Support (Newara)
🏢 RidenRoll
📍 Newara