We are looking for a dynamic and skilled Service Technicians to install, commission, and provide ongoing support for our range of electronics and IT-based products. The role involves onsite technical support, preventive maintenance, troubleshooting, and ensuring optimal performance of deployed systems. Key Responsibilities: - Install, configure, and maintain electronic and IT-based equipment and systems at customer sites. - Diagnose and resolve technical faults - hardware and software. - Coordinate with R&D; and customer support teams to escalate and resolve critical issues. - Maintain detailed documentation of service visits, repair actions, and customer feedback. - Train end-users and provide technical handholding post-installation. - Ensure service calls are resolved within SLA timelines. - Travel to client locations as needed. Eligibility Criteria: - ITI / Diploma / Bachelor’s Degree in Electronics, Good Soldering Skills desirable. - 0-3 years of field service experience in electronics/IT-based products (freshers with good aptitude may also apply).
- Hands-on knowledge of embedded systems, networking basics, and software/hardware interfacing. - Basic understanding of operating systems (Windows/Linux) and networking concepts. - Familiarity with testing instruments (multi-meter, oscilloscope, etc.) and system calibration. - Good communication skills and customer-oriented approach. - Willingness to travel extensively. Additional Preferences (Not Mandatory): - Experience with hospital or public sector IT systems. - Knowledge of queue management systems, nurse call systems, display systems, or automation controls. - Valid two-wheeler /4 Wheeler license preferred. We Offer: - Competitive salary and allowances - On-the-job training and product certifications - Supportive team culture and growth opportunities opportunities - Travel and field service allowances Pay: ₹15,000.00 - ₹25,000.00 per month Work Location: In person
📌 Service Technician (Kochi)
🏢 CROGICS INDIA (P
📍 Kochi
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