- Documentation & Records : Maintain, organize, and update critical office files, records, and digital documents.
- Data & Reporting : Prepare qualified letters, spreadsheets, and routine administrative reports.
- HR & Payroll Input : Maintain updated employee databases (attendance, leave metrics) and prepare monthly data to support seamless payroll processing.
2. Inter-Departmental Coordination
- Act as the primary point of contact and bridge between the Accounts, Sales, and Warehouse teams for seamless daily workflows.
3. Sales & D2C Operations Support
- Customer Relationship Management : Interact regularly with customers, handle inquiries, track feedback, and update the customer database.
- Sales Pipeline Support : Assist the core sales team with real-time order tracking, processing, and status reporting.
- Data Tracking :
Maintain and update highly accurate sales data and inventory records using advanced MS Excel.
Required Skills & Qualifications
- Education : Graduate in any stream (Commerce or Business Administration preferred but not mandatory).
- Experience : 1-3 years of experience in office administration, back-office operations, or coordination roles.
- Communication : Excellent verbal and written communication skills (English and Hindi/Gujarati).
- Technical Skills : Strong proficiency in Advanced MS Excel (VLOOKUP, Pivot Tables, data filtering) and MS Word.
- Attributes : Strong multitasking abilities, attention to detail, and a collaborative mi