- Create, update, and maintain product listings on e-commerce platforms and company websites.
- Ensure accurate product descriptions, images, pricing, and specifications.
- Monitor product performance and suggest improvements.
Order & Inventory Management
- Process and monitor customer orders from receipt to delivery.
- Coordinate with warehouses and logistics partners to ensure timely fulfillment.
- Track inventory levels and update stock availability across platforms.
- Resolve issues related to stock discrepancies and order fulfillment.
Marketplace Operations
- Manage seller accounts on marketplaces such as Amazon, Flipkart, and other online channels.
- Monitor marketplace performance metrics and compliance requirements.
- Handle product catalog updates and promotional campaigns.
Customer Support Coordination
- Respond to customer inquiries, complaints, and return requests.
- Coordinate with customer service teams to ensure high customer satisfaction.
- Monitor customer reviews and feedback.
Reporting & Analysis
- Prepare daily, weekly, and monthly sales and operational reports.
- Analyze sales trends, inventory movement, and customer behavior.
- Identify opportunities to improve conversion rates and operational efficiency.
Promotions & Campaign Support
- Assist in planning and executing online promotions, discounts, and seasonal campaigns.
- Coordinate with marketing teams for campaign implementation.
- Monitor campaign performance and provide insights.
Required Qualifications
- Bachelor's degree in Business Administration, Commerce, Marketing, or a related field.
- 0-2 years of experience in e-commerce operations or marketplace management.
- Proficiency in Microsoft Excel and reporting tools.
Pay: ₹20,000.00 - ₹30,000.00 per month
Advantages :
- Provident Fund
Work Location: In person
📌 E-commerce Operations Executive (Nashik)
🏢 Deziners Studio
📍 Nashik
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