Job DescriptionGeneral Manager - Charge Point Operator (CPO)

Job Title : General Manager - Charge Point Operator (EV Charging Business) Department : Operations & Business Development Reporting To : Managing Director / CEO Location : India (Travel Required) Employment Type : Full-Time

Job Summary

Key ResponsibilitiesStrategic Leadership

- Develop and execute the company's short-term and long-term business strategy.
- Drive expansion of EV charging infrastructure across target markets.
- Identify new business opportunities and revenue streams.
- Prepare annual business plans, budgets, and growth forecasts.
- Monitor industry trends, government policies, and competitor activities.

Business Development

- Acquire new charging station locations through partnerships with:

- Commercial buildings

- Hotels

- Shopping malls

- Hospitals

- Educational institutions

- Fuel stations

- Fleet operators

- Real estate developers

- Negotiate commercial agreements with property owners and partners.

- Build strategic relationships with OEMs, EPC contractors, DISCOMs, and government agencies.

Operations Management

- Oversee installation, commissioning, and maintenance of EV charging stations.
- Ensure maximum charger uptime and operational efficiency.
- Implement preventive maintenance programs.
- Monitor service quality and customer satisfaction.
- Establish Standard Operating Procedures (SOPs).

Financial Management

- Prepare operational budgets.
- Monitor revenue, operating costs, and profitability.
- Improve utilization of charging stations.
- Ensure cost optimization without compromising service quality.
- Review financial performance and implement corrective measures.

Team Leadership

- Lead and mentor cross-functional teams including:

- Operations

- Business Development

- Projects

- Finance





- Customer Support

- Technical Services

- Recruit, train, and evaluate employees.

- Foster a high-performance and customer-focused culture.

Project Management

- Manage end-to-end charging infrastructure projects.
- Coordinate with vendors, contractors, utility providers, and government authorities.
- Ensure projects are completed on time and within budget.
- Monitor quality, safety, and compliance standards.

Technology & Innovation

- Oversee charger management systems and network operations.
- Evaluate recent EV charging technologies and software platforms.
- Promote data-driven operational improvements.

Regulatory Compliance

- Ensure compliance with:

- Central and State EV policies

- Electrical safety regulations

- DISCOM requirements

- Environmental regulations

- Local statutory approvals

- Maintain all required licenses and certifications.

Customer & Stakeholder Management

- Develop strong relationships with key customers and corporate clients.
- Resolve major customer issues.
- Maintain excellent relationships with investors, vendors, government agencies, and strategic partners.

Performance Monitoring

Track and report key performance indicators (KPIs), including:

- Charger uptime
- Energy dispensed (kWh)
- Revenue per charger
- Station utilization
- Customer satisfaction
- Network expansion
- EBITDA and profitability
- Return on Investment (ROI)

Required Qualifications

- Bachelor's Degree in Engineering (Electrical, Electronics, Mechanical, Civil, or related field).
- MBA (Marketing, Operations, Finance, or Strategy) is preferred.
- Additional certifications in Project Management or Renewable Energy are an advantage.

Experience

- 4-5 years of professional experience.
- Minimum 2 years in a leadership role.

Pay: ₹22,298.57 - ₹97,976.04 per month

Work Location: In person

📌 General Manager (Kochi)
🏢 green leaf
📍 Kochi