Discover your future at Citi : Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview : Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team as Assistant Vice President - Project Management - Hyb rid (Internal Job Title: Assistant Vice President - C12) based in Chennai, India. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

- We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
- We empower our employees to manage their financial well-being and help them plan for the future.
- We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

Role Overview

Responsibilities :





- Coordinates and disseminates information of process, policy and procedure changes and ensuring the successful completion of projects managed.

- Applies in-depth disciplinary knowledge of concepts and procedures within own area to resolve issues.

- Ensures creation of project plan and charter benefits management plan, stakeholder management plan, acceptance plan, and central project issue log.

- Ensures resources are assigned to project & monitor commitment.

- Ensures change control is executed throughout project.

- Identifies, documents, and understands project dependencies.

- Identifies key stakeholders who participate in project scope definition.

- Tracks actual project costs, identify variances, and reforecast project costs as needed.

- Measures project management performance against standards.

- Ensures appropriate project staffing levels.

- Establishes project communication needs and create project communication plan.

- Creates the project risk management plan. Work with procurement team to create, administer, track, and eventually close project contracts.

- Facilitates the transition of systems, product & process development to minimize adverse operations impact by ensuring that the business is informed and always aware of the status of process improvements, procedure & systems enhancements and corrective actions for risk issues, identified for the business.





- Participates in the delivery of internal communications enabling the business officers to effectively service clients.

- Acts as a point of contact and liaison between department and required business areas for the implementation of activities to ensure accurate communication to clients.

- Manages and coordinates the business, Citibank and Regional projects with focus on Development and Change Management.

- Manages on a daily basis the investigation of a product, policy and procedure queries raised by team members.

- Liaises with key stakeholders to implement new procedures or clarify any misinterpretation as required.

- Regularly undertakes a review of processes, policies and procedures to identify process gaps and recommend process updates/ policy & procedure revisions associated with Project Management and Business Compliance.

- Provides feedback to Project Management leadership regarding risk issues/business cases raised by specific business units

- Collates communication items, investigate issues and ensure relevant communications are created in a timely explicit and accurate manner.

- Drafts and communicates any staff briefs, including system changes.

- Monitors & communicates on Service Level Agreements of other departments that affect the service delivery within a project.

- Conducts ongoing research on effective mediums and tools to improve the communications.

- Has the ability to operate with a limited level of direct supervision.

- Can exercise independence of judgement and autonomy.

- Acts as SME to senior stakeholders and /or other team members. Qualifications :

- 5-8 years of experience

- Demonstrate strong business knowledge including the understanding of core businesses, supporting processes and operations.

- Working knowledge of call center

📌 Assistant Vice President - Project Management (Chennai)
🏢 Citi
📍 Chennai