Summary : The Service Operations Assistant supports the day-to-day operational activities to ensure effective service delivery. This role involves coordination, administrative support, process tracking, and assisting in improving service quality and customer satisfaction. : Key Responsibilities :
- Monitor and track service requests/tickets :
- Coordinate with internal teams for timely resolution :
- Maintain records and prepare reports :
- Handle basic customer/stakeholder queries :
- Support process improvements : Requirements :
- Graduate with 2-5 years experience :
- Good communication and organizational skills :
- Basic MS Office knowledge :
📌 Service Operation Assistance (Chennai)
🏢 Johnson Controls
📍 Chennai
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