Job Summary

Key ResponsibilitiesHR Operations

- Manage end-to-end HR operations across the employee lifecycle, including onboarding, confirmations, transfers, promotions, and separations.
- Develop, implement, and continuously improve HR policies, SOPs, and operational processes.
- Ensure timely issuance of offer letters, appointment letters, confirmation letters, experience letters, and relieving letters.
- Maintain accurate employee records and HR documentation.

Payroll & Benefits Administration

- Coordinate monthly payroll inputs, including attendance, leave, incentives, reimbursements, and deductions.
- Ensure payroll accuracy and timely salary processing.
- Manage employee benefits, insurance, gratuity, and statutory contributions.
- Handle Full & Final (F&F;) settlements within defined timelines.

HRMS & Attendance Management

- Administer HRMS and ensure accurate employee data.
- Monitor attendance, leave records, shift management, and employee self-service portals.
- Generate HR reports and dashboards for management.

Statutory Compliance

- Ensure compliance with applicable labour laws and statutory regulations, including:

- EPF

- ESI

- Qualified Tax

- Labour Welfare Fund

- Shops & Establishments Act

- POSH Compliance

- Coordinate statutory audits and maintain compliance documentation.

Employee Relations

- Address employee queries related to HR operations, payroll, attendance, and policies.
- Support grievance handling and employee engagement initiatives.
- Ensure effective implementation of HR policies and disciplinary procedures.

Performance Management

- Coordinate the annual performance appraisal cycle.
- Maintain appraisal records and support compensation revision processes.
- Track employee confirmations and probation reviews.

HR Reporting & Analytics

- Prepare and present HR MIS reports, including:

- Headcount

- Attrition

- Recruitment status

- Attendance

- Leave reports

- Payroll reports

- HR dashboards





- Analyse HR metrics and recommend process improvements.

Process Improvement

- Drive HR automation and digitisation initiatives.
- Identify operational gaps and implement process enhancements.
- Ensure adherence to internal SLAs and HR best practices.

Cross-Functional Coordination

- Work closely with Recruitment, Finance, Admin, IT, and Business Heads.
- Support audits, compliance activities, and organisational projects.

Required Qualifications

- Bachelor's degree in Human Resources, Business Administration, or a related discipline.
- MBA/PGDM in Human Resources is preferred.
- 6-10 years of experience in HR Operations.
- Experience in managing HRMS, payroll coordination, and statutory compliance.

Technical Skills

- HR Operations Management
- Employee Lifecycle Management
- Payroll Coordination
- HRMS Administration (Zoho People, Darwinbox, Keka, SAP SuccessFactors, etc.)
- Attendance & Leave Management
- Labour Law Compliance
- HR Policies & SOP Development
- Full & Final Settlement
- HR Documentation
- Advanced Microsoft Excel
- HR Analytics & MIS Reporting

Key Competencies

- Strong Leadership & Team Management
- Excellent Communication & Interpersonal Skills
- Problem-Solving & Decision-Making
- Attention to Detail
- Process Improvement Mindset
- Time Management
- Stakeholder Management
- High Integrity & Confidentiality
- Organisational & Planning Skills
- Analytical Thinking

Preferred Industry Experience

- IT/ITES
- Consulting
- Logistics & Supply Chain
- E-commerce
- Manufacturing
- Healthcare
- Shared Services
- Corporate Services

Key Performance Indicators (KPIs)

- Payroll Accuracy & Timeliness
- Employee Documentation Accuracy
- HRMS Data Integrity
- Compliance Audit Scores
- Full & Final Settlement TAT
- Employee Query Resolution Time
- HR Process Compliance
- Attendance & Leave Accuracy
- Employee Satisfaction with HR Services
- HR Automation & Process Improvement Initiatives

Pay: Up to ₹100,000.00 per month

Benefits :

- Health insurance
- Leave encashment
- Provident Fund

Work Location: In person

📌 Manager HR & Operations (Sahibzada Ajit Singh Nagar)
🏢 Zouma
📍 Sahibzada Ajit Singh Nagar