1. Business Development & Lead Generation Generate new business opportunities to expand the company's customer base.
Key Responsibilities: Identify and qualify potential customers in target industries.
Generate leads through cold calling, networking, referrals, LinkedIn, exhibitions, and digital platforms.
Develop current business opportunities within assigned territories.
Build and maintain a healthy sales pipeline.
2. Customer Relationship Management Build long-term relationships with existing and prospective customers
- Key Responsibilities: Meet customers regularly to understand their business needs.
Maintain strong relationships with key decision-makers.
Ensure timely follow-up on inquiries and opportunities.
Enhance customer satisfaction and encourage repeat business.
3. Sales Target Achievement Achieve assigned revenue and business growth targets.
Key Responsibilities: Meet monthly, quarterly, and annual sales targets.
Increase revenue from new and existing customers.
Improve conversion rates from lead to order.
Maximize profitability while maintaining customer satisfaction.
4 . Opportunity Management Manage the complete sales cycle efficiently.
Key Responsibilities: Track opportunities from lead generation to order closure.
Ensure timely customer follow-ups. Update opportunity status in the CRM.
Coordinate internally for smooth execution after order confirmation.
5 .
Market Intelligence Stay updated with market trends and competitor activities.
Key Responsibilities: Monitor competitor pricing and offerings.
Identify emerging technologies and customer requirements.
Share market insights with management.
Suggest new business opportunities and strategies.
6. Coordination & Team Collaboration Ensure seamless coordination with internal departments. Key Responsibilities: Work closely with Presales, Procurement, Project, Finance, and Service teams.
Ensure accurate information transfer during project handover.
Support customers during implementation and post-sales activities.
Resolve customer concerns promptly.
7. Customer Retention & Repeat Business Maintain long-term customer engagement. Key Responsibilities: Follow up after project completion.
Promote AMC, FMS, Managed Services, and upgrade opportunities.
Maintain high customer satisfaction levels.
Develop repeat business and referrals.
8. Documentation & Reporting Maintain accurate sales records and reporting.
Key Responsibilities: Update CRM with customer interactions and opportunity status.
Submit daily, weekly, and monthly sales reports.
Maintain records of proposals, quotations, and contracts.