Job description: We’re looking for a Senior Executive - New Lead Management to manage patient and corporate inquiries, coordinate cashless payments, and provide an exceptional experience to our corporate patients.
Responsibilities :
- Handle patient and corporate inquiries via inbound & outbound calls
- Coordinate with corporate partners for cashless payments and approvals
- Maintain and update accurate lead and patient data in the CRM system
- Provide excellent service and support to corporate patients
- Ensure smooth communication and coordination across departments
Requirements :
- Excellent communication and interpersonal skills
- Strong organizational and follow-up abilities
- Experience in healthcare, lead management, or customer relations preferred