Job Type : Full Time
Experience : 6+ Years
Location : Remote
We are seeking a proactive and customer-focused Product Owner /Product Manager with 5 to8 years of experience. Experience in the eCommerce domain is mandatory, and exposure to domains such as marketplace,D2C,retail,fashion.
- Key Responsibilities :
- Own and manage the product backlog/roadmap for multiple product platforms (web, mobile app, and backend systems), ensuring priorities align with business goals.
- Gather, analyze, and document business requirements, PRDs, user stories, and acceptance criteria across e-commerce journeys such as product discovery, search, cart, checkout, payments, order management, returns, refunds, and loyalty.
- Collaborate with cross-functional teams including Engineering, QA, UI/UX, Marketing, Operations, Logistics, Customer Support, and Business stakeholders.
- Lead sprint planning, backlog grooming, sprint reviews, and product demos in an Agile/Scrum environment.
- Define product roadmaps and ensure timely delivery of features that improve conversion, retention, revenue, and customer satisfaction.
- Monitor product performance using KPIs (conversion rate, cart abandonment, AOV, CAC, retention, CLV) and customer feedback to drive continuous improvement.
- Work closely with stakeholders to translate business needs into scalable product solutions across domains such as marketplace, D2C, retail,, fashion,.
- Manage integrations with payment gateways, ERP/POS, CRM, inventory management, delivery partners, marketing tools, and analytics platforms.
- Conduct competitor research and market analysis to identify product gaps and current opportunities.
- Lead UAT, product launches, adoption tracking, and continuous improvement after release.
Qualifications : Required Skills :
- 5 to 8 years of experience as a Product Owner, Product Manager, Product Analyst, or similar role.
- Mandatory hands-on experience in the eCommerce domain, with exposure to one or more related domains such as marketplace, D2C, retail tech,, fashion, or
- Strong understanding of e-commerce platforms, workflows, and customer journeys, including catalogue, cart, checkout, payments, and order management.
- Hands-on experience with Agile/Scrum methodologies, sprint planning, backlog grooming, and release management.
- Expertise in creating PRDs, user stories, acceptance criteria, and maintaining product backlogs.
- Excellent communication, stakeholder management, and prioritization skills.
- Experience with tools such as Jira, Confluence, Azure DevOps, or similar.
Preferred Skills
- Exposure to AI/Generative AI use cases such as chatbots, recommendation engines, intelligent search, personalization, or workflow automation
- Experience working with Shopify, Magento, WooCommerce, custom e-commerce platforms, marketplace platforms, or mobile commerce apps.
- Familiarity with POS, ERP, CRM, loyalty systems, payment gateways, or delivery aggregator integrations.
- Experience with A/B testing, personalization, or recommendation engines.
- Prior experience scaling a product from early stage to growth stage.
- Experience working in a fast-paced product organization across multiple e-commerce sub-domains (marketplace, D2C, retail, fashion, electronics, etc.).
📌 Product Owner (India)
🏢 Fanisko
📍 India