Organization: Jewellery Responsibilities : Ensure store fulfillment rate is >95% in all months of the year
Ensure all employees are onboarded comprehensively including a detailed onboarding on Brand, Service Credo, Store Processes and Role Deliverables
Ensure hiring of fit for purpose talent in all store roles
Executing the functional training and onboarding plan for all store roles
Executing the store incentive program in a manner it delivers the objective of driving sales and improving customer experience
Ensure proactive store jewelry talent mapping across top local players in the city/area where brand will be launched/expanded
Ensure completion of of POSH & Values investigations
Working closely with HR Operations to drive high level of store compliance to Company policies (e.g. attendance regularization) and S&E; Act and applicable labour laws
Driving high rigor of product and sales training, using LMS and digital tools
Drive high levels of engagement & Talent management initiatives in the store teams
Lead annual store manpower and OHs budgeting and ensure compliance to budget
Execute R&R; plans to reward and recognize store employees for outstanding sales achievement and/or customer service
- Develop and manage talent development programs, including performance appraisals, succession planning, and career development initiatives.
- Develop mechanism to track people productivity and lay out improvement plan for under performers
- Serve as a point of contact for employee relations issues within the region.
- Drive employee retention and implement proactive measures to maintain a retention score above 90%
- Monitor and report on key HR metrics, including cost, attrition, employee engagement scores, and recruitment timelines, etc.
📌 Ahr - Vijaywada (Maharashtra)
🏢 Aditya Birla Group
📍 Maharashtra
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