Director Public - North & East (Delhi)

Director Public - North & East (Delhi)

20 Oct
|
Eppendorf
|
Delhi

20 Oct

Eppendorf

Delhi

How you can make an impact :

- In our organization, you lead the business for the allocated region, ensuring that customers in government, academic, research, healthcare and publicly funded institutions receive the right Eppendorf solutions to support scientific progress and laboratory productivity. Your work directly contributes to revenue growth, strategic account development, brand building and long-term customer loyalty.
- You take ownership of regional sales strategy and execution for the segment, translating national business priorities into clear territory plans, account plans, team objectives and measurable outcomes.
- You lead business growth by identifying opportunities, building pipeline visibility, driving tender participation, supporting negotiations and ensuring disciplined follow-up through to closure.
- You develop and maintain strong relationships with senior stakeholders, executive decision makers, procurement teams, technical influencers, principal investigators, laboratory heads and institutional buyers across key public accounts.
- You ensure effective communication with customers on a regular basis, cultivating trusted business relationships and positioning Eppendorf as a reliable long-term partner for laboratory solutions.
- You bring a strong understanding of Business-to-Business sales in public-sector environments, including account mapping, stakeholder management, buying processes, tender cycles, compliance requirements and relationship-based selling.
- You oversee tender opportunities, commercial proposals, Incoterms and contractual requirements, ensuring that submissions are accurate, competitive, compliant and aligned with company policies.
- You develop in-depth functional and technical knowledge of Eppendorf products and solutions,



enabling you and your team to recommend optimal customer solutions and cross-sell effectively to maximize sales potential.
- You manage, guide and collaborate with dealers and channel partners across the region, ensuring alignment on customer coverage, opportunity development, pricing discipline, market priorities and execution standards.
- You lead, coach and develop the regional sales team, demonstrating the company sales process, setting performance expectations, supporting capability building and helping team members achieve defined objectives.
- You contribute to higher management goals by aligning regional execution with company priorities for revenue, profitability, CAGR, market share, brand building, customer retention and operational discipline.
- You monitor regional business performance, sales forecasts, pipeline health, productivity, payment collection and key account progress, using data and market insights to support timely decisions.
- You ensure timely collection of payments from customers in accordance with company policy, working with internal stakeholders to resolve commercial issues and maintain healthy receivables.
- You work effectively in a matrix organization, collaborating with Sales, Service, Marketing, Finance, Supply Chain, Product Management, Dealers, Channel Partners and Senior Management to deliver a seamless customer experience.- You act as a recognized resource and leader in setting best practices,



promoting structured sales execution, account discipline, customer focus, integrity and continuous improvement across the region.
- You lead by example in professionalism, integrity, honesty and trustworthiness, both internally and externally, maintaining focus on brand building as a cornerstone of sustainable business success.
- You understand KRAs and competencies and can explain how both together drive performance, ensuring that individual and team contributions are aligned with organizational goals.

What sets you apart :

- Bringing a relevant degree in business, life sciences, biotechnology, biomedical sciences, engineering, instrumentation or a related field — or an equivalent combination of education and senior commercial experience.
- Building on 5-10 years of progressive experience in sales, business development, public-sector sales, key account management, channel management or commercial leadership, ideally in life sciences, laboratory equipment, healthcare, diagnostics or a related B2B environment.
- Having at least 3 - 5 years of experience in leading and managing teams, including coaching managers or sales professionals, driving performance, resolving issues and building a culture of accountability.
- Demonstrating a strong track record of achieving sales targets, growing revenue, maintaining above-company-average CAGR and delivering sustainable business performance across a region or strategic customer segment.
- Possessing solid knowledge of tenders, Incoterms, public procurement processes, commercial proposals, contract requirements and customer negotiation practices.- Communicating clearly and professionally with customers, executive decision makers, channel partners, dealers, internal stakeholde

📌 Director Public - North & East (Delhi)
🏢 Eppendorf
📍 Delhi

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