Job Description : POSITION GUIDELINES DOCUMENT- JOB DESCRIPTION/ RESPONSIBILITIES
DEPARTMENT : FRONT OFFICE POSITION : EXECUTIVE REPORTING TO : MANAGER - OUT PATIENT QUALIFICATION : GRADUATION IN ANY STREAM EXPERIENCE : 1-3 YEARS DRESS CODE : SPECIFIED DRESS CODE WITH I.D. CARD DUTY HOURS : AS PER SCHEDULED REQUIREMENTS
JOB DESCRIPTION Key areas of responsibility :
- To coordinate registration of current patients.
- To take all necessary demographical details about the patients like Name & Address and Source to visit the hospital.
- To prepare the file, O.P.D Card and provide U.H.I.D. No. to the Patients.
- To guide & direct the patient for the further process.
- To coordinate with the doctors / consultants.
- To answer queries of patient and provide details about the Doctors and Hospitals.
- To handle the admission, billing and coordinate in the absence of any person of reception.
- To deal with the people who visit the hospital and solve their queries.
- To give priority to emergency cases and to co-ordinate with the consultants / respective department for the same.
- To maintain appropriate departmental documentation.
- To treat all communication about patients, staff, and other organizational business confidentially.
- To be involved in quality Assurance / Quality control activities.
- To perform all the jobs as may be assigned due to exigencies of work.
- Participation in Continuous Quality Improvement.
📌 Front Office Executive - Opd/ipd (Mulund East)
🏢 Rg Stone Urology E Laparoscopy Hospital
📍 Mulund East
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