About the Role

Key Responsibilities

- Manage the day-to-day operations of the two-wheeler workshop.
- Ensure timely delivery of vehicles while maintaining the highest quality standards.
- Coordinate with the OEM team for technical support.
- Monitor workshop productivity, technician efficiency, and service turnaround time.
- Drive Customer Satisfaction by effectively handling customer concerns and escalations.
- Supervise warranty claim processing, recall campaigns, and adherence to OEM guidelines.
- Plan and monitor the spare parts availability.
- Ensure compliance with Service SOPs and workshop processes.
- Lead, train, and motivate Service Advisors and Technicians to improve technical competency and performance.
- Analyse workshop KPIs such as labour productivity, repeat repairs, first-time fix rate, Net Promoter Score, warranty cost, and customer feedback,



and implement improvement plans.
- Discipline, housekeeping, tool management, and inventory control.

Qualifications :Diploma / Degree in Electrical or Automobile or Mechanical Field

Experience :Min 2 Years of Experience in the Automobile Sector

Timings :09:30 AM - 07:30 PM (Monday to Saturday)

Salary :Rs. 30,000 - 40,000 (based on experience & qualifications)

Location :Jalandhar

Contact the Employer : (phone hidden)

Pay: ₹30,000.00 - ₹40,000.00 per month

Education :

- Diploma (required)

Experience :

- Service Manager: 1 year (required)
- Workshop: 2 years (required)

Location :

- Jalandhar, Punjab (Jalandhar) (required)

Work Location: In person

📌 Service Manager (Jalandhar)
🏢 GS Honda
📍 Jalandhar