Key Responsibilities of a Commercial Vehicle Spares Executive
- Customer Interaction :Greeting customers, listening to their concerns about their vehicles, and understanding the nature of the service or repair needed.
Skills and Qualifications :
- Robust communication and interpersonal skills.
- Organizational and time management skills.
- Basic computer skills for record keeping and communication.
- Experience in the automotive or commercial vehicle industry is often preferred
- Diagnosis and Estimation :Assessing vehicle issues based on customer descriptions and potentially conducting initial diagnostics, then providing cost and time estimates for the required work.
- Work Order Management :Creating detailed work orders that clearly outline the necessary repairs for technicians to perform.
- Parts Management :Ordering necessary parts from suppliers and ensuring their timely delivery to the technicians.
- Communication and Coordination :Maintaining transparent communication with both customers and technicians, keeping the customer informed of the progress and any changes to the initial plan.
- Quality Assurance :Ensuring that the work performed meets the required quality standards and addressing any customer complaints or concerns.
- Billing and Payment :Preparing invoices for completed services and collecting payments from customers.
- Record Keeping :Maintaining accurate customer records and service history in the dealership's system.
Job Types : Full-time, Permanent
Pay: ₹15,096.06 - ₹24,714.47 per month
Benefits :
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
📌 Spare Parts Executive (Dharmapuri)
🏢 Popular mega motors india private
📍 Dharmapuri
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