Job Description: Roles and Responsibilities of receptionist -: Job Title: Receptionist / Front Desk Coordinator
Location: Pune Skinheal Solution
Reports To: Clinic Administrator
Job Summary: We're looking for a friendly and organized Receptionist to manage front desk operations in our medical facility. You'll handle patient inquiries, scheduling, and administrative tasks while ensuring a welcoming setting.
Key Responsibilities:
- Patient Interaction:
- Greet patients, answer queries, and provide assistance.
- Manage appointment scheduling and patient records.
- Administrative Tasks:
- Handle billing, insurance paperwork, and payments.
- Maintain patient confidentiality and data accuracy.
- Communication:
- Relay messages to healthcare providers and coordinate with departments.
- Operations:
- Maintain a clean, organized reception area.
- Assist with inventory and supplies as needed.
Requirements :
- Education: 12th pass or equivalent;
- Skills:
- Excellent communication and interpersonal skills.
- Proficient in basic computer operations and medical software.
- Ability to handle multitasking and maintain composure.
- Experience: Prior experience in a medical setting (preferred).
- Take call of patient & book appointment
- Arrange online call
- Online consultation plus attend medicine parcel call
- Backing of main telecalling data ( older than 6 months )
- Direct enquires to the right team or employee
- Provide administration support like photocopying or filing documents.