- Welcome and assist guests in a professional and friendly manner.
- Handle guest check-ins and check-outs efficiently.
- Generate bills, process cash, card, and digital payments accurately.
- Maintain daily billing and cash records.
- Answer phone calls and respond to guest enquiries.
- Coordinate with housekeeping and other departments to ensure seamless service.
- Maintain the reception area and front desk records.
- Resolve basic guest concerns and escalate issues when required.
Requirements :
- 1-2 years of experience in reception, front office, cashier, or customer service roles is preferred.
- Good communication skills in English, Hindi, and Kannada.
- Basic computer knowledge and familiarity with billing/POS systems.
- Pleasant personality with strong customer service skills.
- Willingness to work rotational shifts, including weekends and holidays.
What We Offer:
- Competitive salary
- Supportive work workplace
- Career growth opportunities in the hospitality industry
- Training and skill development