Key Responsibilities

- Welcome customers visiting the service workshop in a skilled and courteous manner.
- Attend incoming calls and respond to customer inquiries.
- Schedule and confirm vehicle service appointments.
- Register customer and vehicle details accurately in the dealership system.
- Coordinate with Service Advisors and the workshop team for efficient service operations.
- Inform customers about service progress and estimated delivery timelines.
- Maintain customer records and prepare daily reports.
- Handle customer complaints professionally and escalate issues when required.
- Ensure the reception area is clean, organized, and customer-friendly.
- Assist with administrative and documentation tasks related to the service department.

Requirements :

- Graduate in any discipline.
- Experience : 1-2 years as a Receptionist, Front Desk Executive, Customer Care Executive,



or similar role (Automobile dealership experience preferred).
- Freshers with excellent communication skills may also apply.
- Good communication skills in Hindi and English.
- Basic knowledge of MS Office (Excel, Word, Outlook).
- Pleasant personality with excellent customer handling skills.

Preferred Skills

- Customer Service
- Communication & Interpersonal Skills
- Telephone Etiquette
- Appointment Scheduling
- Computer Proficiency
- Time Management
- Team Coordination

Job Details

- Experience : 1-2 Years
- Salary : ₹12,000 - ₹15,000 per month
- Job Type : Full-time

Contact no. (phone hidden)

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits :

- Health insurance
- Internet reimbursement
- Life insurance
- Provident Fund

Work Location: In person

📌 Receptionist (Kota)
🏢 Mahindra Evergreen Motors
📍 Kota