20 Oct
|
Carnivale Enterprises
|
Greater Noida
20 Oct
Carnivale Enterprises
Greater Noida
We are looking for a warm, polished, and highly organized Restaurant Receptionist to be the first and last impression at Carnivale, our theme-based restaurant in Noida/NCR. You will manage the front desk, handle reservations, greet guests, coordinate seating, and manage phone inquiries — all while embodying the festive, welcoming energy that defines our brand. If you have a smile that lights up a room and the organizational skills to manage a busy restaurant floor, this role is for you. Key Responsibilities Guest Reception & Greeting - Welcome guests with warmth and enthusiasm as they enter Carnivale - Manage the waiting area — offer refreshments, communicate wait times, and keep guests comfortable - Escort guests to their tables and ensure a smooth handoff to the service team Reservation & Table Management - Handle phone calls, WhatsApp inquiries, and walk-in requests for reservations - Manage the reservation book / POS system — accurately log bookings, special requests, and guest notes - Coordinate with the Captain and floor team on table turns, VIP arrivals, and special seating preferences - Handle cancellations, no-shows,
and waitlist management efficiently Phone & Communication - Answer incoming calls promptly with a professional and friendly greeting - Provide accurate information about menu, pricing, catering packages, events, and timings - Route calls to the appropriate department (kitchen, management, events team) when needed Guest Relations - Maintain a log of regular guests, VIPs, and special occasions (birthdays, anniversaries, etc.) - Assist with coat check, umbrella storage, and guest inquiries about the restaurant theme and facilities - Manage lost & found items — log, store, and follow up with guests Administrative Support - Maintain the front desk area — keep it clean, organized, and stocked with menus and promotional materials - Assist with daily sales reports and guest count data - Support the management team with guest feedback collection and basic administrative tasks - Coordinate with valet/parking attendants for smooth guest arrival and departure Brand Representation - Dress and behave in accordance with Carnivale's vibrant brand personality - Promote ongoing offers, event nights, and catering packages to guests at every chance - Maintain a calm, professional demeanor even during peak hours and busy weekends Pay: ₹18,000.00 - ₹22,000.00 per month Work Location: In person
📌 Restaurant Receptionist (Greater Noida)
🏢 Carnivale Enterprises
📍 Greater Noida