Role Overview

Key ResponsibilitiesFront Desk Management

- Greet and assist visitors, clients, and vendors in a courteous and professional manner
- Maintain visitor logs and ensure proper entry procedures

Administrative Support

- Handle day-to-day administrative tasks including filing, documentation, and record maintenance
- Manage courier services, incoming/outgoing mail, and office supplies
- Maintain and update internal databases and records

Customer Service

- Address client queries, concerns, and complaints effectively
- Ensure a high level of customer satisfaction through prompt responses and follow-ups
- Coordinate with internal teams to resolve customer-related issues

Coordination & Operations

- Assist in scheduling meetings and managing conference room bookings
- Coordinate travel arrangements such as ticket bookings and accommodation (if required)
- Support internal teams with routine operational tasks

Office Maintenance & Compliance

- Ensure reception and common areas are well-maintained and presentable




- Coordinate with housekeeping and vendors for smooth office operations
- Follow company policies and standard operating procedures (SOPs)

Required Skills & Qualifications

- Graduate in any discipline
- Minimum 2-3 years of experience in a similar role (Front Desk / Reception / Customer Service)
- Good communication skills in English (knowledge of English/Hindi/Bengali is an advantage)
- Proficient in MS Office (Word, Excel)
- Strong interpersonal and organizational skills
- Ability to multitask and work in a quick-paced environment

Preferred Attributes

- Professional appearance and positive attitude
- Strong customer handling and problem-solving skills
- Attention to detail and time management
- Ability to maintain confidentiality and professionalism

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits :

- Health insurance
- Provident Fund

Work Location: In person

📌 Receptionist (Bhowanipore)
🏢 INDIAN CHAIN
📍 Bhowanipore