Position: Front Office Associate

Location : Erode

Employment Type : Full-Time

Job Summary

Key ResponsibilitiesParent Engagement & Telecalling

- Handle inbound and outbound calls professionally, addressing inquiries from current and prospective parents.
- Provide detailed and enthusiastic information about our playschool curriculum, activities, daycare facilities, and fee structures.
- Schedule school tours and follow up with parents who have shown interest in admissions.

Front Desk & Reception Operations

- Warmly greet children, parents, and visitors, creating a friendly and positive first impression.
- Manage the reception area, ensuring it remains clean, child-safe, and welcoming.
- Coordinate the secure drop-off and pick-up of children, ensuring security protocols are strictly followed.

Admissions & Student Database Management

- Guide prospective parents through the admission process and assist with documentation.
- Maintain and update an organized database of student records, emergency contacts, and admission inquiries.

Administrative Support

- Manage the school calendar, schedule parent-teacher meetings, and coordinate school events.
- Assist the School Management/Principal with data entry, filing, inventory of school supplies, and general clerical duties.

Communication & Coordination

- Serve as the primary bridge of communication between parents, teachers, and school management.
- Broadcast daily announcements, event reminders, and emergency updates to parents via official communication channels (apps/SMS).





Qualifications & Skills

- Education : Graduate or Higher Secondary passed (Bachelor’s degree preferred).
- Experience : 0-3 years of experience in front office operations, telecalling, or customer service. Experience in a school, preschool, or daycare setting is a strong plus.
- Language Proficiency : Fluent in Tamil and English (essential for interacting with parents and staff). Knowledge of Hindi is optional but advantageous.
- Technical Skills : Basic computer literacy, including proficiency in MS Office (Word, Excel) and handling school management software or communication apps.

Key Attributes

- Child-Friendly Demeanor : Patient, enthusiastic, and genuinely fond of working around young children.
- Excellent Interpersonal Skills : A polite, empathetic, and reassuring tone when dealing with parental concerns.
- Multitasking Ability : Highly organized and capable of handling phone calls, visitors, and paperwork in a lively environment.
- Professionalism : High level of integrity, confidentiality regarding student data, and a neat appearance.

What We Offer

- Competitive salary package.
- A vibrant, joyful, and supportive work environment.
- Opportunities to grow within the educational sector.

Job Types : Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹18,000.00 per month

Education :

- Higher Secondary(12th Pass) (preferred)

Experience :

- total work: 1 year (preferred)

Language :

- Hindi (required)
- English (required)

Work Location: In person

📌 Front Office Associate (Erode)
🏢 SUDAR ACADEMY
📍 Erode