Vibsecapes is on the lookout for vibrant and service-driven individuals to join our Front Office team as Guest Service Associates (GSA) . If you're someone who loves engaging with people and creating memorable guest experiences, this role is for you.
Responsibilities :
- Greet and welcome guests with warmth and professionalism
- Handle check-in/check-out procedures smoothly
- Assist with reservations, guest queries, and special requests
- Coordinate with other departments to ensure seamless service
- Maintain accurate records and uphold confidentiality standards
Requirements :
- Excellent interpersonal and communication skills
- Basic computer literacy; familiarity with PMS is an advantage
- Customer-focused approach with a calm demeanor under pressure
- Freshers welcome; experience in front office or reception is a plus
- Willingness to work in shifts, weekends, and holidays
Pay: ₹14,000.00 - ₹19,000.00 per month
Benefits :
- Food provided
- Paid time off
Ability to commute/relocate:
- Pune, Maharashtra: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)
Application Question(s):
- Do you have any prior experience working at a front desk, in customer service, or in a hotel reception role? ( Yes / No)
- Are you available to work in rotating shifts, including weekends and holidays? ( Yes / No)
- How soon can you join if selected?
Experience :
- Front Office: 1 year (required)
Work Location: In person
📌 Front Office Assistant (Pune)
🏢 Vibescapes
📍 Pune
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