Job Title : Receptionist / Front Desk Executive Department : Administration / Front Office Industry : Real Estate Location : [Location] Employment Type : Full-time
Job Summary
Key Responsibilities
- Greet and welcome clients, property buyers, tenants, and visitors professionally.
- Answer, screen, and transfer incoming telephone calls.
- Handle enquiries and provide basic information about properties, projects, and company services.
- Schedule appointments and coordinate meetings with sales executives, property managers, and management.
- Maintain visitor records, appointment schedules, and front-desk documentation.
- Coordinate with the sales team regarding client visits and property viewings.
- Maintain an organized and qualified reception area.
- Assist with preparing reports, documents, brochures, and other administrative materials.
- Maintain records of leads and forward enquiries to the appropriate sales personnel.
- Perform general administrative and clerical duties as required.
- Handle confidential information with professionalism and discretion.
Requirements :
- Graduate or equivalent qualification preferred.
- 1-3 years of experience as a receptionist, front-office executive, or customer service executive; real estate experience is an advantage.
- Excellent communication and interpersonal skills.
- Professional appearance and a customer-focused attitude.
- Strong organizational and multitasking abilities.
- Ability to communicate effectively in English and Hindi; knowledge of the local language is an advantage.
Key Skills
Communication | Customer Service | Telephone Etiquette | Front Desk Management | MS Office | Appointment Scheduling | Client Handling | Record Keeping | Coordination | Professionalism