Position : Cashier / Billing Associate Department : Front Office Location : Labonya Retreat, Bhubaneswar Employment Type : Full time

Job Summary

The Cashier / Billing Associate is responsible for handling billing operations, processing customer payments, maintaining accurate transaction records, and delivering excellent customer service. The role ensures smooth and error-free billing for café services, banquet bookings, and other hospitality-related transactions.

Key Responsibilities

- Generate accurate bills for café orders, banquet bookings, swimming pool access, and other services.
- Receive and process payments through cash, UPI, debit/credit cards, bank transfers, and other approved payment methods.
- Operate the POS (Point of Sale) system efficiently and accurately.
- Maintain cash drawers and ensure proper cash handling procedures.
- Reconcile daily cash collections, digital payments, and billing records at the end of each shift.
- Prepare daily sales reports and submit them to the Accounts or Operations Manager.
- Verify billing accuracy and resolve discrepancies promptly.
- Maintain records of invoices, receipts, refunds, discounts, and cancellations.
- Assist guests with billing-related queries in a professional and courteous manner.
- Coordinate with café, banquet, and operations teams to ensure smooth billing processes.
- Maintain confidentiality of financial records and customer information.
- Ensure compliance with company financial policies and accounting procedures.
- Report any system issues, payment discrepancies, or suspicious transactions immediately.
- Support front desk operations during peak business hours, if required.
- Perform other duties assigned by the management.

Required Qualifications

- Minimum qualification: Graduate in Commerce, Business Administration,



or any relevant discipline.
- Minimum 1-2 years of experience as a Cashier, Billing Executive, POS Operator, or Front Office Cashier in a hotel, restaurant, café, retail outlet, or hospitality industry.
- Freshers with good accounting knowledge and computer proficiency may also apply.

Required Skills :

- Proficiency in basic billing systems.
- Basic knowledge of accounting principles and cash management.
- Good numerical and analytical skills.
- Proficiency in MS Excel and computer operations.
- Accuracy and attention to detail.
- Good communication and customer service skills.
- Ability to work under pressure during peak business hours.
- Honest, trustworthy, and responsible in handling cash and financial transactions.

Working Conditions

- Willingness to work in rotational shifts, weekends, public holidays, and during events.
- Ability to manage billing operations during high customer footfall.
- Coordination with multiple departments to ensure seamless guest service.

Salary & Benefits

- Competitive salary based on experience.

- Free Accommodation. :

- Free Fooding (Meals). :

- Uniform provided (if applicable).

- Paid leave as per company policy.

- Performance-based incentives (where applicable).

- Opportunities for training, career growth, and professional development.

- Well-groomed and professional in appearance.

- Customer-focused with a pleasant personality.

- Strong integrity and accountability in handling cash.

- Excellent organizational and time management skills.

- Ability to multitask while maintaining accuracy.

- Positive attitude and willingness to support overall hospitality operations.

Contact Details

Contact Number :(phone hidden)

Pay: ₹10,000.00 - ₹12,000.00 per month

Benefits :

- Food provided

Work Location: In person

📌 Cashier/ Billing Associate (Bhubaneswar)
🏢 Labonya Retreat
📍 Bhubaneswar