Logistics Customer Service (Mumbai)

Logistics Customer Service (Mumbai)

20 Oct
|
FORSAGE LOGISTICS INDIA (Mumbai)
|
Mumbai

20 Oct

FORSAGE LOGISTICS INDIA (Mumbai)

Mumbai

Role requirements

- Located in or close to Powai, Mumbai, India
- Language requirements: English, Hindi, Marati HINDI is mandatory
- Advanced knowledge of Microsoft Office (Word, Excel, Outlook)
- Bachelor's degree in Supply Chain Management, Logistics, Transport or International Business Administration
- Proven experience as a Logistics Specialist or in a similar role (Supply Chain, Export/Import, Procurement, Sales, Planning, etc)
- Strong knowledge of transportation processes, supply chain management, and planning
- Excellent analytical and problem-solving skills
- Strong communication and interpersonal skills
- Detail-oriented with strong organizational and time management skills
- Ability to work independently and as part of a team in a fast-paced environment.

Functional

- Oversee and manage logistics operations for both international and domestic shipments.
- Coordinate with carriers, suppliers, and customers to ensure timely and efficient delivery of goods.
- Prepare and review shipping documents, including bills of lading, invoices, and customs declarations.
- Monitor and track shipments, resolving any issues that arise during transit.
- Develop and maintain relationships with carriers, suppliers, and customers.




- Negotiate rates and contracts with carriers and suppliers.
- Ensure compliance with all relevant regulations and standards.
- Analyze and optimize logistics processes to improve efficiency and reduce costs.
- Provide excellent customer service, addressing any inquiries or concerns promptly.
- Prepare and present reports on logistics performance and key metrics.

Benefits

- Competitive salary
- Opportunities for professional development and career growth
- Collaborative and supportive work environment
- A brand new office workspace and conditions for productive work.

Career opportunities

Appointment to the position of team leader or head of the logistics department in India.

Job Types : Full-time, Permanent

Pay: ₹37,000.00 - ₹42,000.00 per month

Application Question(s):

- How old are you?
- What is your gender?
- Can you travel within India to different states/cities?
- Do you have experience in export/import related operations?

Language :

- English (required)
- Hindi (required)

Location :

- Mumbai, Maharashtra (required)

Work Location: In person

📌 Logistics Customer Service (Mumbai)
🏢 FORSAGE LOGISTICS INDIA (Mumbai)
📍 Mumbai

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