Customer Care Executive : ₹12500 - ₹23500 / Monthly**:
- Location
- Jamshedpur, Jharkhand
- Experience Required
- Fresher
- Education Required
- 12th Standard / PUC
- Gender
- Both
- Work mode
- Part Time
- Shift
- Day Shift
- Days of work
- 6 Days/week
Incentives
Skills Required : Customer care
Other Requirements
- Aadhaar Card
- Bank Proof
- PAN Card
- As a Customer Care Executive, you will be responsible for providing exceptional customer service to clients in the blue grey collar industry. You will be the first point of contact for customers, addressing their inquiries, resolving issues, and ensuring a positive experience.
Responsibilities :
- Maintain a high level of customer satisfaction by providing accurate information and prompt resolution of issues
- Collaborate with other teams to ensure seamless communication and resolution of customer concerns
- Keep detailed records of customer interactions and transactions using a CRM system
- Identify and escalate priority issues to the appropriate channels for resolution
- Strive to meet and exceed customer service targets and goals
Good to have values:
- Empathy and understanding towards customer needs
- Strong communication and interpersonal skills
- Ability to work well under pressure and in a fast-paced environment
- Attention to detail and robust problem-solving abilities